Bojangles Assistant General Manager - Knoxville, TN - 938

Bojangles is a renowned restaurant chain specializing in Southern hospitality and flavorful cuisine. Established with the mission to deliver great service and an inclusive cultural environment, Bojangles has earned a reputation for not only its delicious food but also its commitment to creating a positive experience for both guests and employees. As a leading player in the fast-casual dining industry, Bojangles prioritizes flexibility, inclusiveness, and continual growth, making it an ideal workplace for those seeking career advancement in hospitality management. The company champions a lifestyle known as "Bo Time," an ethos encouraging team members to strive for continuous improvement for themselves and those around them, leading to an exceptional workplace culture rich in mutual respect and hospitality.

The opportunity to become an Assistant General Manager at Bojangles offers a dynamic and rewarding role focused on leadership, team building, and operational excellence. This position is pivotal in upholding the brand’s Southern hospitality reputation by leading teams to deliver outstanding guest experiences consistently. Working closely with the General Manager, the Assistant General Manager helps develop strategies to increase traffic, sales, and profitability within the restaurant. This role demands a strong customer-centric mindset to maintain a culture centered on exceptional service, ensuring guests feel welcomed and valued every time they visit.

The Assistant General Manager at Bojangles plays a multifaceted role encompassing leadership, performance management, and financial oversight. Key responsibilities include creating a positive and respectful workplace culture where team members feel supported and motivated to grow. This role emphasizes effective communication with both internal team members and external guests while actively participating in the onboarding and development of new hires. Maintaining compliance with company systems, food safety standards, and labor management is crucial to ensuring operational efficiency and quality.

In addition to fostering a customer-focused environment, the Assistant General Manager contributes to the restaurant's profitability by understanding and managing the restaurant’s profit and loss (P&L) statements. Duties include inventory management, adhering to safety and security protocols, reducing repair and maintenance issues through proactive inspections, and engaging fully in limited-time offer campaigns and training. This leadership role requires hands-on involvement and a passion for driving team success while maintaining high standards for service, quality, and cleanliness.

Working at Bojangles as an Assistant General Manager offers flexible hours, accommodating morning, evening, and weekend shifts, with a required 50-hour work week. The position also offers competitive weekly pay and a comprehensive benefits package, including low-cost health insurance, dental and vision plans, paid vacation, free meals, and valuable leadership development opportunities. Bojangles supports employee well-being through free unlimited telemedicine and virtual mental health programs, emphasizing a holistic approach to health. The company prides itself on being an Equal Employment Opportunity employer that encourages inclusivity and diversity, welcoming applicants from all backgrounds, including those with criminal records, on a fair-chance basis.