Body Shop Receptionist (Sioux Falls, SD)

Billion Automotive is a prominent and fast-growing automotive dealership located in Sioux Falls, known for its dedication to customer satisfaction and quality service. As an established player in the automotive industry, Billion Automotive focuses on providing top-notch services both in vehicle sales and collision repair centers. The company prides itself on creating a welcoming, professional, and dynamic work environment where employees are empowered to excel and grow their careers. With a comprehensive approach toward customer service, Billion Automotive continuously strives to exceed client expectations and maintain its reputation as a trusted local dealership.

Billion Automotive is currently looking for a full-time Receptionist/Customer Service Specialist to join their collision center team. This role serves as the crucial first point of contact for customers, embodying the company’s customer-centric values and professionalism. The position is suited for individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a proven track record in customer service and reception duties. The job includes greeting customers, managing inquiries, coordinating vehicle repair documentation, and updating customers throughout their service experience. Pay is competitive and dependent on experience, reflecting the company’s appreciation for strong interpersonal skills and reliability.

The Receptionist/Customer Service Specialist is responsible for answering multi-line phone systems, typing and managing correspondence, generating and auditing repair orders for accuracy, and processing payments. This role also requires updating customers on the progress of their vehicle repairs, handling administrative duties, and supporting team operations as needed. Employees at Billion Automotive benefit from a supportive workplace that values attendance, accountability, and customer-focused service. With a keen emphasis on teamwork and a positive attitude, the role requires a blend of administrative skills, customer interaction, and operational knowledge relevant to an automotive collision center setting.

This position offers an exceptional benefits package typical of a reputable dealership committed to supporting its workforce. Employees receive health, dental, vision, life, and disability insurance, alongside a 401(k) retirement plan with employer matching contributions. Additional offerings include paid time off (PTO), employee assistance programs, paid holidays, and exclusive employee pricing on vehicle purchases and services. These benefits are designed to foster a balanced work-life experience while encouraging professional development and employee well-being.

Billion Automotive is an Equal Opportunity Employer that seeks to promote diversity and inclusion within its workforce. The company believes in nurturing talent from within and offers ample opportunities for career advancement for dedicated team members. This commitment to internal growth makes Billion Automotive an excellent choice for individuals seeking a long-term career in the automotive service industry with room for professional development and personal achievement. Candidates interested in contributing to a thriving automotive company that values customer service, professionalism, and employee growth are encouraged to apply.