Bodily Injury Claims Adjuster ($2,500 Sign-On Bonus) - Tampa, FL

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Tuition Reimbursement

Employee assistance program

Flexible work schedule

Job Description

GEICO, founded in 1936 and a proud member of the Berkshire Hathaway family of companies, is one of the largest auto insurers in the United States. The company is renowned for delivering quality coverage to millions of customers nationwide while committing itself to innovation and exceptional customer service. GEICO's steadfast dedication to community impact and operational excellence solidifies its position as a trusted leader in the insurance industry. The culture at GEICO is inclusive and collaborative, driven by a commitment to shared success and personal growth. The company embodies the GEICO Pledge, which guarantees a great company, great culture, great rewards, and great career opportunities for its employees. This pledge reflects GEICO’s dedication to valuing, supporting, and empowering its workforce.

This position is a hybrid role based out of GEICO’s Tampa, FL office, blending the flexibility of remote work with the engagement of in-office collaboration. The role offers a competitive salary range of $72,000 to $96,000, commensurate with experience and location. Additionally, employees can benefit from a $2,500 sign-on bonus, enhancing their earning potential right from the start. The workweek is Monday through Friday, 8:00 AM to 4:30 PM EST, with three days in-office per week after completion of the orientation period. Flexibility in supporting early or late shifts may occasionally be required based on business needs.

The Casualty Claims Examiner role is ideal for motivated professionals with a strong background in casualty and bodily injury claims, particularly within private passenger automotive liability. Applicants with prior experience in attorney-represented automobile liability claims will find this position both challenging and rewarding. As a member of GEICO’s Casualty Claims Team, you will manage investigations, coverage determinations, liability assessments, and bodily injury claim resolutions—often involving settlements and litigation. Your ability to provide excellent customer service and technical expertise will be pivotal in ensuring operational excellence and maintaining GEICO’s commitment to its policyholders.

The role requires a demonstrated openness to feedback, adaptability, and a continuous willingness to learn and improve. You will collaborate with a team of seasoned professionals to handle complex claim scenarios, utilizing extensive claims tools and resources. Your responsibilities will include evaluating damages, negotiating settlements, authorizing payments within designated authority levels, and ensuring compliance with regulatory guidelines. The position promises a fulfilling career path with personalized development programs, mentorship, and certification assistance designed to foster growth. At GEICO, you will enjoy a supportive environment where your skills are valued, and your professional journey is encouraged to thrive. Join GEICO and become part of a great company where your ambitions meet endless possibilities.

Job Requirements

Minimum three years of highly successful bodily injury claims handling experience
Must have prior private passenger automotive liability claims experience
Litigation handling experience preferred but not required
Must have an active adjuster license at time of hire
Outstanding customer service and professional communication skills, both oral and written
Understanding and ability to execute and comply with Department of Insurance guidelines and requirements as established in the Insurance Code
Exceptional negotiating skills
Proficient computer skills with ability to function in all Microsoft Office programs
Highly organized
Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
Demonstrated ability to exercise good judgement

Job Qualifications

Minimum three years of highly successful bodily injury claims handling experience
Prior private passenger automotive liability claims experience
Litigation handling experience preferred, but not required
Must have an active adjuster license at time of hire
Outstanding customer service and professional communication skills, both oral and written
Understanding and ability to execute and comply with Department of Insurance guidelines and requirements as established in the Insurance Code
Exceptional negotiating skills
Proficient computer skills with ability to function in all Microsoft Office programs
Highly organized
Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
Demonstrated ability to exercise good judgement

Job Duties

Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process
Assure coverage for each loss and all policy provisions before processing payments
Investigate all aspects of the claim to determine liability percentage and legal responsibility
Identify and evaluate claims indicators of fraud and escalate as appropriate
Utilize all claims tools provided to properly evaluate liability and extent of damages
Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict
Authorize negotiated payment for established damages within your designated authority
Submit requests for authority on evaluations that exceed your personal, assigned authority
Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
Adjust reserves adequately on all new and existing claims
Participate as an active member of claims forums as required
Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
Perform other duties as may be assigned