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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
Bode is a distinguished hospitality brand committed to creating thoughtful stays, genuine service, and spaces designed to bring people together. The company prides itself on blending comfort with an authentic community experience, offering guests more than just a place to stay. They believe in the power of connection and work diligently to cultivate an environment where both locals and visitors feel welcomed and valued. At the heart of Bode's offerings is their café, which serves as an extension of this philosophy. The café is not just a venue for coffee but a cultural hub where great coffee, warm hospitality, and... Show More
Job Requirements
- Food handler's certification
- Previous barista experience preferred
- Ability to perform under pressure with good judgment
- Dedication to superior guest experiences
- Computer literacy in Microsoft Office and general computer usage
Job Qualifications
- Previous barista experience preferred
- Must exhibit good judgment under pressure
- Must be dedicated to providing superior guest experiences
- Must be computer literate in Microsoft Office and general computer usage
Job Duties
- Maintain complete knowledge of all hotel features services activities and events
- Provide excellent customer service while maintaining a clean and attractive outlet for guests
- Ensure orders are prepared in a timely manner and ensure accuracy of all orders
- Ensure tables and store front are always clean and presentable
- Inspect plan and ensure all materials workspaces and equipment are ready for service
- Assist guests with reports of lost stolen articles following hotel policy
- Adhere to hotel requirements for guest employee accidents or injuries and emergencies
- Complete work orders for maintenance repairs and submit to Engineering
- Contact Engineering directly for urgent repairs
- Review status of assigned projects and daily assignments and any follow-up with on-coming staff
- Maintain complete knowledge of and comply with department policies service procedures and standards
- Maintain knowledge of correct maintenance and use of equipment and ensure routine maintenance
- Anticipate guest needs respond promptly and acknowledge all guests
- Maintain positive guest relations and train staff to engage and upsell products and services
- Resolve guest complaints and concerns to ensure satisfaction
- Monitor and maintain cleanliness sanitation and organization of work areas
- Enforce property opening and closing duties and communicate with responsible staff
- Adhere to payment cash handling and credit policies and procedures
- Ensure all products are secured and systems are in place to prevent theft
- Ensure cleanliness of outlets kitchen and menus including fridges freezers equipment and storage
- Remove expired product from inventory
- Ensure retail is stocked and presentable
- Attend staff meetings and communicate to team
- Ensure equipment is maintained and working with maintenance or technicians
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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