Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $62,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Health savings account
Flexible spending account
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Employee Discounts
Job Description
Bass Pro Shops is a renowned retail establishment specializing in outdoor recreation merchandise. The company has built a strong reputation for providing quality products and exceptional customer service within the outdoor retail industry. Known for its wide selection of hunting, fishing, camping, and boating gear, Bass Pro Shops caters to adventurers and outdoor enthusiasts of all levels. Operating across multiple locations, Bass Pro Shops combines a passion for the outdoors with a commitment to customer satisfaction, making it a prominent destination for sporting goods and nature-related products.
The role of Retail Manager at Bass Pro Shops involves overseeing one or more sales departments within the store. This leadership position encompasses key responsibilities such as merchandise presentation, inventory control, pricing strategies, sales enhancement activities, staff selection, and development along with customer service management. As a Retail Manager, you will be integral in fostering a productive and inviting shopping environment while driving the store’s financial performance. You will supervise store operations including opening and closing procedures, ensure adherence to company policies and merchandising planograms, and maintain high standards of customer engagement. This full-time position offers a competitive starting salary range from $45,000 to $62,000 annually, reflecting the critical responsibilities and leadership requirements expected from this role.
Bass Pro Shops emphasizes world-class customer service and aims to provide a pleasant and productive shopping experience for every customer. The Retail Manager is also responsible for staff oversight — hiring, training, scheduling, motivating, and performance evaluation — to cultivate a service-oriented team atmosphere. You will have direct influence over operational standards and customer satisfaction initiatives, including promoting company programs like CLUB Membership and In-Store Pick-up options. Your role extends to resolving customer and employee issues effectively, ensuring smooth store management and collaborative team dynamics. The ideal candidate will demonstrate strong interpersonal skills, business acumen in retail operations, and the ability to apply independent judgment within the company’s general policies. The job requires regular physical activity such as walking, standing, and occasionally lifting up to 50 pounds, with some exposure to potentially challenging environmental conditions. Bass Pro Shops supports a diverse and inclusive workplace and is an equal opportunity employer that provides reasonable accommodations to qualified individuals with disabilities.
The role of Retail Manager at Bass Pro Shops involves overseeing one or more sales departments within the store. This leadership position encompasses key responsibilities such as merchandise presentation, inventory control, pricing strategies, sales enhancement activities, staff selection, and development along with customer service management. As a Retail Manager, you will be integral in fostering a productive and inviting shopping environment while driving the store’s financial performance. You will supervise store operations including opening and closing procedures, ensure adherence to company policies and merchandising planograms, and maintain high standards of customer engagement. This full-time position offers a competitive starting salary range from $45,000 to $62,000 annually, reflecting the critical responsibilities and leadership requirements expected from this role.
Bass Pro Shops emphasizes world-class customer service and aims to provide a pleasant and productive shopping experience for every customer. The Retail Manager is also responsible for staff oversight — hiring, training, scheduling, motivating, and performance evaluation — to cultivate a service-oriented team atmosphere. You will have direct influence over operational standards and customer satisfaction initiatives, including promoting company programs like CLUB Membership and In-Store Pick-up options. Your role extends to resolving customer and employee issues effectively, ensuring smooth store management and collaborative team dynamics. The ideal candidate will demonstrate strong interpersonal skills, business acumen in retail operations, and the ability to apply independent judgment within the company’s general policies. The job requires regular physical activity such as walking, standing, and occasionally lifting up to 50 pounds, with some exposure to potentially challenging environmental conditions. Bass Pro Shops supports a diverse and inclusive workplace and is an equal opportunity employer that provides reasonable accommodations to qualified individuals with disabilities.
Job Requirements
- Minimum of 3-5 years in retail management
- Experience supervising sales departments
- Strong communication skills
- Ability to manage and motivate a team
- Proficient in computer applications related to retail
- Capability to resolve conflicts and customer complaints
- Physical ability to perform tasks including lifting up to 50 lbs
- Availability to open and close the store
- Ability to work in varying temperature conditions
Job Qualifications
- Minimum of 3-5 years in retail management with responsibility for one or more sales departments
- Ability to calculate figures such as discounts, commissions, and percentages
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret financial, legal, and technical information
- Ability to read and analyze reports
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from managers, associates, customers, and the public
- Ability to conduct meetings and presentations to groups
- Proficiency with PC based word processing, spreadsheets, database management, electronic point of sale and inventory management systems
- Strong interpersonal skills with ability to establish and maintain effective working relationships
- Demonstrated use of team concept of management
Job Duties
- Support a strong commitment to world class customer service
- Ensure a pleasant and productive shopping experience for all customers
- Meet or exceed all financial plans as set by the company
- Execute all sales plans as directed by the company
- Open and close the store
- Obtain "Manager on Duty" responsibilities
- Maintain planograms as set by the corporate office
- Staff departments with service oriented associates
- Participate in interviewing and selection
- Coordinate training
- Prepare and approve performance appraisals
- Recommend merit and promotional increases
- Prepare weekly work schedules
- Coach and motivate associates
- Resolve customer and associate issues
- Carry out supervisory responsibilities in accordance with company policies and applicable laws
- Provide a legendary experience for every customer by assisting in buying decisions through needs identification and product recommendations
- Promote company programs including CLUB Membership, VOC and In-Store Pick-up
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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