BNA - Pucketts Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Benefits

competitive hourly wage
uniform provided
Opportunity to work in a dynamic airport environment
Employee Discounts
supportive team culture
Training and development opportunities
Paid Time Off

Job Description

Puckett's Restaurant at Nashville International Airport (BNA) is a beloved dining establishment known for delivering authentic Southern hospitality and a warm, inviting atmosphere to travelers. Located post-security in the airport terminal, Puckett's offers guests a convenient yet memorable dining experience imbued with classic Southern charm. As a well-established restaurant chain with a strong brand reputation, Puckett's at BNA combines the comfort of home-style cooking with the efficiency required in a bustling airport environment, serving thousands of passengers seeking quality meals before their flights. The restaurant prides itself on exceptional customer service, creating a welcoming environment where every guest feels valued... Show More

Job Requirements

  • Must be able to pass TSA background check and obtain airport badge
  • able to stand for extended periods
  • occasionally lift up to 25 lbs
  • familiarity with customer service or front-of-house restaurant work is a plus
  • flexible and dependable for early or late shifts, weekends, and holidays

Job Qualifications

  • Experience in hospitality, customer service, or retail preferred
  • strong communication and interpersonal skills
  • ability to work flexible hours including early mornings, late evenings, weekends, and holidays
  • professional attitude and team player mentality
  • organized and quick thinker in high-traffic situations

Job Duties

  • Warmly greet and seat guests
  • create a friendly, organized first impression
  • manage waitlists when needed
  • direct guest flow
  • coordinate with servers and kitchen to optimize table turnover and reduce wait times
  • maintain hospitality at the door
  • smile, answer questions, and represent the Puckett's brand with pride
  • assist with clearing and resetting tables
  • support the team during busy periods to keep the dining room clean and flowing
  • assist with POS Grab & Go purchases
  • keep hostess stand cleaned and stocked

Job Location

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