BMW Genius - Flow BMW of Winston Salem

Flow BMW of Winston Salem is a premier automotive dealership known for its dedication to providing exceptional service and creating lifelong, enthusiastic customers. As part of Flow Automotive Companies, a leading automotive retailer operating 54 franchises across North Carolina and Virginia, Flow BMW benefits from the strength and resources of a large, well-established organization. Flow Automotive Companies represents 26 different manufacturers and employs over 2,200 people, with a strong commitment to attracting, developing, and retaining high-achieving individuals of outstanding character. The company prioritizes operational excellence and extraordinary personal service, making it an ideal workplace for those seeking a meaningful career in the automotive industry.

Flow BMW is currently seeking to hire a BMW Genius, a specialized role focused on delivering an exceptional customer experience by sharing in-depth knowledge of BMW products and technology. Unlike traditional sales roles, this position emphasizes education, support, and service, helping customers fully appreciate the features, advantages, and benefits of BMW vehicles. The role offers a unique compensation structure with a monthly draw of $2,000 against commissions from vehicle deliveries, encore appointments, and valet or off-site deliveries, alongside an attractive 5-day workweek and comprehensive benefits package.

As a BMW Genius, candidates will stay current on the latest BMW technology and product updates, demonstrating mastery over new vehicle features to educate and assist customers throughout their ownership journey. This involves conducting vehicle walk-arounds following BMW and Flow guidelines, delivering vehicles while ensuring the customer understands all functionalities, and supporting the sales team to enhance the overall experience. The role requires frequent interaction with customers both in the showroom and on the lot, responding to questions about BMW models and innovations and helping guide purchase decisions. Importantly, Geniuses also support the sales team and ensure diligent follow-ups to foster ongoing customer relationships.

The role demands physical mobility, as Geniuses must be capable of walking the lot, assisting with vehicle hoods and trunks, entering and exiting vehicles regularly, and working both indoors and outdoors. The work schedule is structured over 45 hours per week, including weekdays from 9am to 8pm and Saturdays from 9am to 6pm, promoting a balanced 5-day workweek environment. Flow BMW offers extensive onsite and manufacturer training, technical instruction, and certification opportunities to help employees grow their skills and advance their careers within the company, emphasizing internal promotion and professional development.

Working at Flow BMW, employees become part of a family committed to innovation and customer satisfaction. The dealership is aligned with Flow Automotive Companies' broader mission of excellence, growth, and community support. Employees enjoy competitive earning potential, robust training programs, and a supportive culture that values effort and dedication. The company also fosters an inclusive workplace with equal opportunity employment, ensuring that all applicants receive fair consideration regardless of personal characteristics protected by law.

Overall, a career as a BMW Genius at Flow BMW provides an excellent opportunity for motivated individuals seeking more than just a job. It offers a chance to join a respected organization driven by passion for the automotive industry, customer service, and employee development, backed by a well-rounded benefits package and a culture that supports work-life balance and ongoing success.