Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career advancement opportunities
Job Description
Valley View Casino & Hotel is a highly esteemed hospitality and entertainment establishment located in Valley Center, San Diego. Recognized as one of San Diego's Best Places To Work by the San Diego Business Journal, Valley View Casino & Hotel is known for blending fun with a promising career path. It offers employees an invigorating work environment paired with comprehensive benefits designed to support individuals, their families, and their long-term goals. Operating under the respected San Pasqual Band of Mission Indians, this casino and hotel embodies a rich local history founded on strong "good neighbor" values, reflecting deep roots in the Valley Center community. The Tribal heritage brings a unique cultural identity and a commitment to enterprise and community opportunity. The casino is a respected destination for both locals and visitors, combining exceptional gaming, dining, and hospitality services.
The role of Kitchen Supervisor at Valley View Casino & Hotel is a vital position within the food service department. The individual in this position will oversee all aspects of the kitchen’s operations during their shift, ensuring that all food preparation meets the highest standards of quality and efficiency. Reporting to the Executive Chef or Room Chef, the Kitchen Supervisor will manage and direct a team of culinary professionals, including line cooks, dishwashers, and utility staff, facilitating smooth operations and maintaining exceptional guest satisfaction. This role demands strong leadership, outstanding organizational skills, and an acute attention to operational details including compliance with health, safety, and food service regulations.
In this supervisory capacity, the candidate will be responsible for ensuring the kitchen meets budgetary goals and revenue benchmarks through cost-effective management and equitable scheduling. They will serve as a frontline ambassador for guest relations by resolving complaints and inquiries with courtesy and professionalism, fostering a positive dining experience. The Kitchen Supervisor will strictly enforce sanitation and safety procedures in compliance with state health regulations, and also ensure operational adherence to the casino’s Standards of Excellence.
Due to the 24/7 operation of the casino, the role requires flexibility to work any shift, including weekends and holidays. The ability to work under pressure in a fast-paced environment is essential. Additionally, the position involves physical demands such as standing for extended periods, lifting heavy items, and navigating varied environmental conditions including exposure to tobacco smoke, mechanical parts, and airborne particles.
This position offers a significant opportunity for career advancement within a dynamic hospitality environment. The applicant will be expected to cultivate a positive work atmosphere built on open communication, consistency, and teamwork. Preference is given to Native American candidates in alignment with tribal hiring policies. Furthermore, the candidate is required to obtain and maintain a Gaming License from the Tribal Gaming Agency and successfully pass both a drug screening and skill assessments prior to employment.
With a commitment to excellence and a supportive team culture, Valley View Casino & Hotel presents a compelling workplace for professionals seeking to grow in the culinary and hospitality industry. By joining this winning team, employees become part of a legacy dedicated to service, tradition, and enterprise, enriching both their career and community connections.
The role of Kitchen Supervisor at Valley View Casino & Hotel is a vital position within the food service department. The individual in this position will oversee all aspects of the kitchen’s operations during their shift, ensuring that all food preparation meets the highest standards of quality and efficiency. Reporting to the Executive Chef or Room Chef, the Kitchen Supervisor will manage and direct a team of culinary professionals, including line cooks, dishwashers, and utility staff, facilitating smooth operations and maintaining exceptional guest satisfaction. This role demands strong leadership, outstanding organizational skills, and an acute attention to operational details including compliance with health, safety, and food service regulations.
In this supervisory capacity, the candidate will be responsible for ensuring the kitchen meets budgetary goals and revenue benchmarks through cost-effective management and equitable scheduling. They will serve as a frontline ambassador for guest relations by resolving complaints and inquiries with courtesy and professionalism, fostering a positive dining experience. The Kitchen Supervisor will strictly enforce sanitation and safety procedures in compliance with state health regulations, and also ensure operational adherence to the casino’s Standards of Excellence.
Due to the 24/7 operation of the casino, the role requires flexibility to work any shift, including weekends and holidays. The ability to work under pressure in a fast-paced environment is essential. Additionally, the position involves physical demands such as standing for extended periods, lifting heavy items, and navigating varied environmental conditions including exposure to tobacco smoke, mechanical parts, and airborne particles.
This position offers a significant opportunity for career advancement within a dynamic hospitality environment. The applicant will be expected to cultivate a positive work atmosphere built on open communication, consistency, and teamwork. Preference is given to Native American candidates in alignment with tribal hiring policies. Furthermore, the candidate is required to obtain and maintain a Gaming License from the Tribal Gaming Agency and successfully pass both a drug screening and skill assessments prior to employment.
With a commitment to excellence and a supportive team culture, Valley View Casino & Hotel presents a compelling workplace for professionals seeking to grow in the culinary and hospitality industry. By joining this winning team, employees become part of a legacy dedicated to service, tradition, and enterprise, enriching both their career and community connections.
Job Requirements
- High school diploma or GED equivalent
- Two years of experience in culinary management
- Two years of technical or equivalent training
- Ability to type 35 words per minute or more
- Proficiency in Microsoft Office software
- Effective English communication skills
- Ability to work flexible shifts including weekends and holidays
- Ability to stand for long periods
- Demonstrated leadership capabilities
- Commitment to fostering positive work environments
- Ability to read and understand safety and maintenance instructions
- Strong mathematical and problem-solving skills
- Successful Gaming License application
- Passing of drug screening and skill tests
- Ability to carry company cell phone during work hours
Job Qualifications
- High school diploma or GED equivalent
- Two years of experience in a culinary management position
- Two years of technical school training or equivalent
- Strong proficiency in Microsoft Office
- Effective written and oral communication skills in English
- Ability to work flexible schedules including weekends and holidays
- Leadership skills with ability to provide clear directions
- Ability to promote a positive work environment
- Ability to read and interpret safety and operational documents
- Competent in basic math operations
- Strong organizational and interpersonal skills
- Ability to successfully obtain and maintain a Gaming License
- Ability to pass drug screening and skill tests
Job Duties
- Support and uphold the Valley View Casino’s Standards of Excellence
- Maintain positive guest relations at all times
- Resolve guest complaints and ensure guest satisfaction
- Greet guests courteously using personalized service
- Monitor staff for outstanding customer interaction
- Ensure kitchen operations align with strategic plans
- Maximize cost effectiveness and comply with budgets
- Manage time, attendance, and scheduling
- Prepare food according to recipes and quality standards
- Collaborate with kitchen and service staff for efficient operations
- Answer guest questions about food selections
- Monitor work productivity and provide feedback
- Ensure availability of supplies and equipment
- Distribute workload evenly
- Conduct daily huddles and meetings
- Follow safety and health regulations strictly
- Maintain a clean and sanitary work environment
- Perform supervisory responsibilities including hiring and training
- Address and resolve complaints professionally
Job Criteria
Experience
No experience required
Job Location
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