Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $18.25
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career advancement opportunities
Employee Discounts
Retirement Plan
flexible schedules
Job Description
Valley View Casino & Hotel is a premier entertainment destination located in Valley Center, California, proudly operated by the San Pasqual Band of Mission Indians. With a deep commitment to the local community and a rich heritage rooted in "good neighbor" values, the casino and hotel provide a vibrant atmosphere where guests experience top-quality service in a welcoming environment. Recognized as one of San Diego's Best Places To Work by the San Diego Business Journal, Valley View Casino & Hotel offers an exciting career path with remarkable opportunities for personal and professional growth. The establishment focuses not only on fun and entertainment for guests but also on fostering a supportive work culture that emphasizes the well-being and lifetime goals of its team members and their families.
As a dynamic hospitality venue, Valley View Casino & Hotel boasts a diverse range of amenities including gaming, dining, and accommodations, all designed to provide exceptional guest experiences. The team members are considered the foundation of the organization’s success, with an emphasis on compassion, encouragement, and a collaborative spirit that promotes advancement within the company. This rewarding workplace encourages learning and development while maintaining high standards of excellence to uphold the reputation and integrity of the brand.
The Food Runner role at Valley View Casino & Hotel is integral to the dining experience, serving as the final quality assurance checkpoint before food is presented to guests. This position requires prompt and accurate delivery of prepared dishes from the kitchen to guests, ensuring every plate meets the highest standards of presentation and timing. Working under immediate supervision, the Food Runner plays a vital role in maintaining smooth communication between chefs, food servers, and the guest, contributing to overall guest satisfaction and operational efficiency. This employment position offers a chance to engage in a fast-paced, team-oriented environment where attention to detail and guest interaction skills are paramount.
Valley View Casino & Hotel is committed to promoting staff who uphold the Standards of Excellence as outlined in the Team Member Guide to Success. The Food Runner contributes by maintaining positive guest relations, assisting servers and bus persons, and supporting the overall dining service by clearing tables and refilling beverages. The role requires good judgment and professionalism, consistent attendance, and adherence to the casino's policies and procedures, including obtaining and maintaining a Gaming License from the Tribal Gaming Agency. Flexibility to work 24/7 shifts and the ability to navigate various physical demands are also essential. Team members must also successfully pass auditions or skill testing along with drug screening to ensure a safe and trustworthy environment.
This opportunity is ideal for individuals seeking to join a respected casino and hotel operation with a friendly, culturally rich atmosphere that values its employees and rewards their dedication. The Food Runner position is more than a job; it is a stepping stone toward a career in hospitality and guest services within a supportive and vibrant community setting.
As a dynamic hospitality venue, Valley View Casino & Hotel boasts a diverse range of amenities including gaming, dining, and accommodations, all designed to provide exceptional guest experiences. The team members are considered the foundation of the organization’s success, with an emphasis on compassion, encouragement, and a collaborative spirit that promotes advancement within the company. This rewarding workplace encourages learning and development while maintaining high standards of excellence to uphold the reputation and integrity of the brand.
The Food Runner role at Valley View Casino & Hotel is integral to the dining experience, serving as the final quality assurance checkpoint before food is presented to guests. This position requires prompt and accurate delivery of prepared dishes from the kitchen to guests, ensuring every plate meets the highest standards of presentation and timing. Working under immediate supervision, the Food Runner plays a vital role in maintaining smooth communication between chefs, food servers, and the guest, contributing to overall guest satisfaction and operational efficiency. This employment position offers a chance to engage in a fast-paced, team-oriented environment where attention to detail and guest interaction skills are paramount.
Valley View Casino & Hotel is committed to promoting staff who uphold the Standards of Excellence as outlined in the Team Member Guide to Success. The Food Runner contributes by maintaining positive guest relations, assisting servers and bus persons, and supporting the overall dining service by clearing tables and refilling beverages. The role requires good judgment and professionalism, consistent attendance, and adherence to the casino's policies and procedures, including obtaining and maintaining a Gaming License from the Tribal Gaming Agency. Flexibility to work 24/7 shifts and the ability to navigate various physical demands are also essential. Team members must also successfully pass auditions or skill testing along with drug screening to ensure a safe and trustworthy environment.
This opportunity is ideal for individuals seeking to join a respected casino and hotel operation with a friendly, culturally rich atmosphere that values its employees and rewards their dedication. The Food Runner position is more than a job; it is a stepping stone toward a career in hospitality and guest services within a supportive and vibrant community setting.
Job Requirements
- High school diploma or GED equivalent preferred
- One year of experience in casual to fine dining food quality control
- Ability to multi-task
- Effective time management skills
- Proficient in English language reading, speaking, and comprehension
- Ability to interpret and follow safety rules and company policies
- Strong problem-solving skills
- Ability to work with basic mathematical concepts
- Good judgment and positive guest communication skills
- Consistent and regular attendance
- Professional and ethical conduct
- Required to obtain and maintain a Gaming License
- Must pass skill testing and drug screening
Job Qualifications
- One year of experience in casual to fine dining food quality control including food delivery service standards
- Ability to multi-task between team members and guests while paying close attention to detail
- Ability to effectively manage time
- Ability to speak and understand the English language
- Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in English
- Ability to apply commonsense understanding to carry out instructions in written, oral, or diagram form
- Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions
- Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions
- Must use good judgment when providing information and maintain positive guest relations
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency
- Must be able to successfully pass applicable auditions or skill testing and a drug screening test
Job Duties
- Support and uphold the Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction
- Greet guests in a courteous and caring manner using personalized service
- Communicate with chef and food servers to ensure maximum accuracy of dishes and guest satisfaction
- Deliver food from kitchen to proper tables efficiently and promptly
- Assist Food Servers and Bus Persons by clearing used dishes and refilling beverages
- Interact with all team members professionally to ensure a smoothly run operation
- Maintain a working knowledge of company facilities and special events to advise guests and team members
- Perform other duties as assigned by management
- Conduct all responsibilities in a professional and ethical manner
- Maintain a consistent, regular attendance record
- Adhere to performance standards, company policies, and procedures related to the department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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