Bistro Server/Starbucks Barista - Morning Shifts
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Employee assistance program
PTO
safe and sick time
Recognition Program
Volunteer Initiatives
Marriott Hotel Travel Discounts
Tuition Reimbursement Program
Lunch Provided
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a vast portfolio of hotels and resorts. As a premier hotel company, Marriott has established itself as a hallmark of quality, luxury, and service excellence worldwide, operating thousands of properties in various countries. The company fosters a culture centered on respect, innovation, ownership, craft, and community, promoting a positive and inclusive work environment for its team members. Being part of Marriott means joining a respected brand that values the development and growth of its employees while offering opportunities to work in a dynamic and rewarding setting.
This position is for a Restaurant Server at one of Marriott's hotel outlets, a role pivotal to creating memorable dining experiences for guests. The Restaurant Server will be responsible for effectively taking orders, serving food and beverages, and ensuring service standards align with Marriott's esteemed reputation. This is a tipped position that requires availability on weekends and demands professionalism, courtesy, and comprehensive knowledge of both the food and beverage offerings as well as other hotel services and local attractions to assist guests with their inquiries. The server will handle a variety of tasks such as serving alcoholic and non-alcoholic drinks, managing guest orders accurately through the Point of Sale (POS) system, maintaining the cleanliness and organization of their assigned work areas, and abiding by liquor laws and hotel policies.
The role also involves a strong emphasis on guest satisfaction by addressing any complaints promptly and efficiently. Restaurant Servers will be expected to know the specific details of menu items, including wines and champagnes, and must perform opening and closing duties diligently. Attention to detail, speed, and the ability to function well within a team environment under minimal supervision are critical traits for success in this position. Additionally, the role requires physical stamina, including the ability to stand for long shifts, lift and carry substantial weight with assistance, and perform a range of movements. The Restaurant Server will embody Marriott’s core values and contribute to an environment that encourages innovation, respect, and a sense of community among colleagues and guests alike.
Marriott offers its employees a comprehensive benefits package including medical, dental, vision insurance, 401k plans, employee assistance programs, and paid time off for full-time employees, among others. This ensures that team members are supported both personally and professionally. The company also encourages continuous learning and community involvement through tuition reimbursement programs and volunteer initiatives. This role provides an excellent opportunity for those passionate about hospitality, eager to build a career within a distinguished global brand, and committed to delivering exceptional service that exceeds guest expectations.
This position is for a Restaurant Server at one of Marriott's hotel outlets, a role pivotal to creating memorable dining experiences for guests. The Restaurant Server will be responsible for effectively taking orders, serving food and beverages, and ensuring service standards align with Marriott's esteemed reputation. This is a tipped position that requires availability on weekends and demands professionalism, courtesy, and comprehensive knowledge of both the food and beverage offerings as well as other hotel services and local attractions to assist guests with their inquiries. The server will handle a variety of tasks such as serving alcoholic and non-alcoholic drinks, managing guest orders accurately through the Point of Sale (POS) system, maintaining the cleanliness and organization of their assigned work areas, and abiding by liquor laws and hotel policies.
The role also involves a strong emphasis on guest satisfaction by addressing any complaints promptly and efficiently. Restaurant Servers will be expected to know the specific details of menu items, including wines and champagnes, and must perform opening and closing duties diligently. Attention to detail, speed, and the ability to function well within a team environment under minimal supervision are critical traits for success in this position. Additionally, the role requires physical stamina, including the ability to stand for long shifts, lift and carry substantial weight with assistance, and perform a range of movements. The Restaurant Server will embody Marriott’s core values and contribute to an environment that encourages innovation, respect, and a sense of community among colleagues and guests alike.
Marriott offers its employees a comprehensive benefits package including medical, dental, vision insurance, 401k plans, employee assistance programs, and paid time off for full-time employees, among others. This ensures that team members are supported both personally and professionally. The company also encourages continuous learning and community involvement through tuition reimbursement programs and volunteer initiatives. This role provides an excellent opportunity for those passionate about hospitality, eager to build a career within a distinguished global brand, and committed to delivering exceptional service that exceeds guest expectations.
Job Requirements
- Must be 21 years or older
- Minimum two years’ experience in a similar position with a full-service hotel or restaurant
- TIPS training certification required within 30 days of hire date
- Ability to work flexible schedule including weekends and holidays
- Ability to stand and walk for long periods
- Ability to lift and carry up to 40 pounds on own
- Good English communication skills
- Ability to maintain professionalism and positive guest relations
- Ability to use POS systems
Job Qualifications
- Must be 21 years or older
- Good reading, writing, and oral proficiency in the English language
- Minimum two years’ experience in a similar position with a full-service hotel or restaurant
- Requires the ability to taste food and alcohol during trainings and new menu updates
- TIPS training certification required within 30 days of hire date
- Previous experience with MICROS POS preferred
- Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
- Ability to work effectively with co-workers as part of a team and with minimal supervision
- Flexibility to work a varied schedule, which may include weekends and holidays
- Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
- Ability to stand and walk for entire shift
- Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity
Job Duties
- Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures
- Take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to hotel specifications
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Assist in the maintenance of the outlet area and equipment
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list
- Maintain complete knowledge of designated glassware and garnishes for each drink
- Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet
- Maintain complete knowledge of equipment and use only as intended
- Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving
- Maintain complete knowledge of the point of sale system and work with manager to report and resolve system issues, should they arise
- Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times
- Complete opening and closing side duties
- Greet guests and take their orders, utilizing suggestive up-selling techniques
- Prepare guest check and process payment, adhering to all cash handling and credit policies
- Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste
- Use all chemicals in accordance with OSHA regulations and hotel requirements
- Maintain a professional and personable appearance at all times, according to hotel standards
- Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community
- All other duties as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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