Bistro Server/Starbucks Barista - AM shifts

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical

Dental

Vision

401k

Employee assistance program

PTO (full-time)

Safe and sick time (part-time)

Recognition Program

Volunteer Initiatives

Marriott Hotel Travel Discounts

Tuition Reimbursement Program

Lunch Provided

Job Description

Marriott Hotel is a globally recognized and prestigious hospitality company known for delivering exceptional guest experiences in over 70 countries. The hotel offers a broad range of services including luxurious accommodations, fine dining, event hosting, and recreational facilities. Marriott prides itself on being a leader in the hotel industry by maintaining high standards of service, comfort, and customer satisfaction. As a major player in the hospitality sector, Marriott Hotel consistently focuses on innovation, community engagement, and sustainable practices to enhance the guest experience and improve employee well-being.

The Restaurant Server position at Marriott Hotel is a vital role within the food and beverage department. This role primarily involves taking food and drink orders from guests, serving them efficiently, and ensuring that every dining experience meets the hotel’s high standards. The Restaurant Server is expected to be courteous, friendly, and knowledgeable about all hotel services, not just within the food and beverage department but also outside of it. This position requires a strong understanding of menu items, beverage options—including alcoholic and non-alcoholic— and local attractions to assist guests comprehensively. Attention to detail, excellent communication skills, and a passion for hospitality are essential to ensure guest satisfaction and uphold the reputation of Marriott Hotel.

Working as a Restaurant Server at Marriott offers an excellent opportunity for those passionate about hospitality and guest services. Candidates will be expected to maintain an inviting atmosphere in the dining area, uphold cleanliness and sanitation standards, and manage point of sale transactions responsibly. This role requires flexibility for varied work schedules, including weekends and holidays. Servers at Marriott are also required to understand and comply with all liquor laws and food safety regulations.

Employment with Marriott for this position is full-time or part-time, depending on the candidate’s availability and the hotel's operational needs. Employees benefit from comprehensive medical, dental, and vision insurance plans, a 401k plan, paid time off, and various employee assistance programs. Marriott Hotel also encourages employee development through tuition reimbursement programs and offers generous travel discounts for its staff. The restaurant provides a positive work environment where team collaboration, innovation, respect, and community involvement are strongly emphasized. Marriott’s culture supports employees through recognition programs and volunteer initiatives, aiming to foster a rewarding and motivating workplace.

In summary, Marriott Hotel is seeking experienced, customer-focused Restaurant Servers who enjoy delivering excellent service and working in a fast-paced, dynamic environment. The role is crucial for supporting the overall guest experience and requires a candidate with a strong commitment to quality, safety, and hospitality standards. Candidates will find this role rewarding as it combines interpersonal skills with operational duties in one of the world’s leading hotel brands.

Job Requirements

Must be 21 years or older
Good reading, writing, and oral proficiency in the English language
Minimum two years’ experience in a similar position with a full-service hotel or restaurant
Requires the ability to taste food and alcohol during trainings and new menu updates
TIPS training certification required within 30 days of hire date
Previous experience with MICROS POS preferred
Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
Ability to work effectively with co-workers as part of a team and with minimal supervision
Flexibility to work a varied schedule, which may include weekends and holidays
Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
Ability to stand and walk for entire shift
Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity
Must be available on weekends and holidays

Job Qualifications

Must be 21 years or older
Good reading, writing, and oral proficiency in the English language
Minimum two years’ experience in a similar position with a full-service hotel or restaurant
Requires the ability to taste food and alcohol during trainings and new menu updates
TIPS training certification required within 30 days of hire date
Previous experience with MICROS POS preferred
Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement
Ability to work effectively with co-workers as part of a team and with minimal supervision
Flexibility to work a varied schedule, which may include weekends and holidays
Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance
Ability to stand and walk for entire shift
Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity
Must be available on weekends and holidays

Job Duties

Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures
Take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to hotel specifications
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Assist in the maintenance of the outlet area and equipment
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet
Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list
Maintain complete knowledge of designated glassware and garnishes for each drink
Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet
Maintain complete knowledge of equipment and use only as intended
Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving
Maintain complete knowledge of the point of sale system and work with manager to report and resolve system issues, should they arise
Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times
Complete opening and closing side duties
Greet guests and take their orders, utilizing suggestive up-selling techniques
Prepare guest check and process payment, adhering to all cash handling and credit policies
Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste
Use all chemicals in accordance with OSHA regulations and hotel requirements
Maintain a professional and personable appearance at all times, according to hotel standards
Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community
All other duties as requested