Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Travel Discounts
Commuter Transit Benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a distinguished hospitality company known for delivering exceptional guest experiences through its commitment to quality, service, and sustainability. As a reputable hotel brand, HHM Hotels operates multiple properties that cater to diverse clientele by emphasizing a guest-centric approach, modern amenities, and a warm, inviting atmosphere. The company prides itself on fostering a culture of respect, growth, and innovation among its team members, offering an environment where employees can build rewarding careers and develop their professional skills. With a strong focus on sustainability and community engagement, HHM Hotels ensures that its operations not only meet industry standards but also set benchmarks for responsible hospitality practices. As an employer, HHM Hotels provides competitive wages, comprehensive benefits, and opportunities for advancement within the organization, recognizing that its workforce is integral to maintaining its reputation for excellence.

The role of Bistro Server at HHM Hotels involves providing outstanding food and beverage service to guests while upholding the brand's guest service and sustainability standards. This position requires individuals to engage with customers in a courteous and friendly manner, ensuring that their dining experience is enjoyable and memorable. Key responsibilities include setting up and maintaining the service area with necessary supplies, taking and inputting customer orders, handling payments, and communicating any dietary restrictions or special requests to the kitchen. Servers may also be called upon to prepare food, coffee, and beverages, including alcoholic drinks, as well as assist in bartending and bussing duties during busy periods or staffing shortages.

Working as a Bistro Server offers a valuable opportunity for career progression within the hospitality industry. HHM Hotels provides a clear growth path from Banquet Server or Captain to more senior roles such as Restaurant Supervisor, Restaurant Manager, and Banquet Manager. This progression underscores the company’s commitment to promoting from within and developing its employees through hands-on experience and ongoing training. Additionally, the role demands adherence to health, safety, and alcohol service regulations, ensuring a safe and compliant work environment. Employees in this role must be prepared for a physically active work schedule that includes standing for extended periods, walking, lifting, and bending, which makes it suitable for individuals who thrive in dynamic and fast-paced settings.

HHM Hotels values diversity and inclusion, embracing a work culture where every individual is respected regardless of race, gender, age, or other protected characteristics. The company’s core beliefs—People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It—reflect its dedication to empowering employees to perform at their best while delivering unparalleled guest service. Working at HHM Hotels means joining a team that supports professional development, offers comprehensive benefits such as medical, dental, vision insurance, paid time off, and employee wellness programs, and fosters a positive environment where contributions are recognized and rewarded. Overall, the Bistro Server position at HHM Hotels is ideal for motivated individuals seeking to start or grow their careers in hospitality within a respected and supportive company.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Qualifications

  • High School diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Duties

  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
  • Take orders from customers, input orders, obtain payment and provide change
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Prepare food, coffee and other beverages, including alcohol, when necessary
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
  • Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
  • Clean all equipment and areas, locking equipment doors, etc
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

No experience required


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