Bistro Server Bartender

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence and innovation in providing exceptional guest experiences. As a diversified hospitality company, Marriott operates a broad portfolio of hotels and related lodging facilities, catering to a variety of travelers including business professionals, families, and vacationers. With a strong presence worldwide, Marriott International is dedicated to fostering an inclusive workplace culture where diversity, talent, and unique experiences are valued. The company emphasizes equal opportunity employment, ensuring a discrimination-free environment for all associates regardless of disability, veteran status, or any other protected category under applicable law.

One of Marriott's prominent brands, Courtyard by Marriott, is designed specifically for business travelers seeking comfort, convenience, and a seamless stay experience. Courtyard hotels offer modern amenities combined with flexible spaces to accommodate work and relaxation needs. The brand focuses on delivering quality service and memorable guest interactions that make travel easier and more enjoyable. Joining Courtyard means being part of a passionate and ambitious team committed to continuous improvement and professional development.

The role of Guest Service Expert at Courtyard by Marriott is a critical position focused on creating exceptional guest experiences beyond just serving food and beverages. This full-time, evening shift, non-management position is located at the Courtyard hotel in Greensboro, North Carolina. The Guest Service Expert has the opportunity to interact directly with guests, ensuring their dining and overall stay experience is smooth, pleasant, and memorable. This role requires a proactive approach to service, multitasking skills, and the ability to handle various responsibilities that contribute to operational success.

Guest Service Experts perform a variety of tasks including setting tables, communicating orders with kitchen staff, interacting with guests by serving food and drinks, and maintaining cleanliness of work areas. They play an essential role in making each transaction and interaction feel personalized and part of the overall guest experience. The position demands physical activity such as standing, walking, and navigating through potentially uneven or slippery surfaces, as well as lifting and moving objects up to 25 pounds independently and up to 50 pounds with assistance.

Adherence to company policies and procedures, workplace safety, and maintaining professional appearance and communication are vital components of this role. Guest Service Experts contribute directly to upholding the high standards that Marriott and Courtyard hotels set for quality and guest satisfaction. This job is ideal for individuals who enjoy engaging with guests, working in a dynamic environment, and have a passion for hospitality. Prior experience in a similar role is not mandatory, making it an excellent opportunity for individuals seeking entry into the hospitality industry or looking to grow their customer service skills within a reputable global brand. Marriott International is committed to supporting its employees’ growth, offering a stimulating work environment where one can do their best work, belong to a supportive community, and develop professionally to become the best version of themselves.