Job Overview
Compensation
Hourly
Range $10.25 - $17.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to excellence, sustainability, and guest satisfaction. As a prominent player in the hotel and lodging industry, HHM Hotels prides itself on nurturing a culture of respect, diversity, and professional growth. The organization emphasizes values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide its operational philosophy and corporate culture. With a strong commitment to equal opportunity employment, HHM Hotels ensures an inclusive workplace free from discrimination based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group by law.
The role of Bistro Server at HHM Hotels involves delivering exceptional food and beverage service to guests in a courteous, friendly manner consistent with the company’s brand standards, guest service protocols, and sustainability objectives under its EarthView program. This position is critical for creating memorable dining experiences by ensuring timely, accurate order taking, maintaining well-stocked and clean work areas, and adhering to legal and corporate policies including alcohol service regulations. The Bistro Server participates actively in food and beverage preparation when necessary, including coffee, alcoholic beverages, and ingredient portioning. Flexibility is valued, as duties may extend to bartending, bussing, or other service responsibilities during peak periods or staff shortages.
The position encourages professional advancement through a clear career path, offering growth opportunities from Banquet Server and Captain roles to supervisory and managerial positions such as Restaurant Supervisor, Restaurant Manager, and Banquet Manager. Physical demands of the job include standing for extended periods, walking, pushing, lifting up to 25 pounds, and occasional bending and reaching, making stamina and physical fitness important aspects of the role. The work schedule may vary and include holidays, weekends, and alternate shifts, requiring adaptability and commitment.
This Bistro Server role is ideal for individuals who are passionate about hospitality, attentive to detail, and committed to providing excellent guest service while supporting sustainable business practices. Candidates with previous food and beverage experience or equivalent training are preferred, along with those possessing at least a high school diploma or equivalent. The company fosters a supportive environment that honors safety regulations, including wearing protective equipment and following MSDS and OSHA standards. HHM Hotels demonstrates a dedication to creating a safe, respectful, and dynamic workplace that values each employee's contribution and promotes continuous development.
The role of Bistro Server at HHM Hotels involves delivering exceptional food and beverage service to guests in a courteous, friendly manner consistent with the company’s brand standards, guest service protocols, and sustainability objectives under its EarthView program. This position is critical for creating memorable dining experiences by ensuring timely, accurate order taking, maintaining well-stocked and clean work areas, and adhering to legal and corporate policies including alcohol service regulations. The Bistro Server participates actively in food and beverage preparation when necessary, including coffee, alcoholic beverages, and ingredient portioning. Flexibility is valued, as duties may extend to bartending, bussing, or other service responsibilities during peak periods or staff shortages.
The position encourages professional advancement through a clear career path, offering growth opportunities from Banquet Server and Captain roles to supervisory and managerial positions such as Restaurant Supervisor, Restaurant Manager, and Banquet Manager. Physical demands of the job include standing for extended periods, walking, pushing, lifting up to 25 pounds, and occasional bending and reaching, making stamina and physical fitness important aspects of the role. The work schedule may vary and include holidays, weekends, and alternate shifts, requiring adaptability and commitment.
This Bistro Server role is ideal for individuals who are passionate about hospitality, attentive to detail, and committed to providing excellent guest service while supporting sustainable business practices. Candidates with previous food and beverage experience or equivalent training are preferred, along with those possessing at least a high school diploma or equivalent. The company fosters a supportive environment that honors safety regulations, including wearing protective equipment and following MSDS and OSHA standards. HHM Hotels demonstrates a dedication to creating a safe, respectful, and dynamic workplace that values each employee's contribution and promotes continuous development.
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Qualifications
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- Clean all equipment and areas, locking equipment doors, etc.
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
No experience required
Job Location
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