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Bistro Server (AM)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development

Job Description

HHM Hotels is a leading hospitality company known for its commitment to excellence, sustainability, and exceptional guest service. Operating a portfolio of hotels and restaurants, HHM Hotels delivers high-quality experiences through its dedicated team members and innovative programs, including the EarthView sustainability initiative. As an equal-opportunity employer, HHM Hotels values diversity and inclusivity, ensuring a welcoming environment for both employees and guests. The company fosters a culture based on its core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This foundation guides HHM Hotels in offering outstanding hospitality services while actively promoting environmentally responsible practices.

The role of the Bistro Server at HHM Hotels is a part-time position that plays a vital role in creating a memorable dining experience for guests. As a Bistro Server, you will be responsible for serving food and beverages courteously and efficiently according to the established brand and hotel guest service standards. This position requires attentiveness, friendly interaction, and the ability to handle multiple tasks in a fast-paced environment. Beyond the primary duties of taking orders and ensuring customer satisfaction, the Bistro Server may be asked to assist with various food and beverage functions, especially during busy periods or staff shortages.

This role offers a clear growth path within HHM Hotels, with opportunities to progress to positions such as Banquet Server or Captain, Restaurant Supervisor, and potentially up to Restaurant or Banquet Manager. This career path provides development and advancement for motivated individuals passionate about hospitality and guest service. The Bistro Server is expected to maintain cleanliness, follow safety protocols including OSHA standards, and adhere to all legal requirements regarding the service of alcoholic beverages.

Working at HHM Hotels also involves upholding the EarthView program’s sustainability guidelines, underscoring the company’s commitment to environmentally responsible operations. The position requires physical stamina since employees will be standing for long periods and performing tasks such as lifting, bending, and reaching. The work schedule may vary, including holidays, weekends, and alternate shifts, demanding flexibility and a positive attitude.

Through this role, team members contribute to the overall positive guest experience that HHM Hotels is known for, ensuring that every visitor feels valued and cared for. This position is a wonderful opportunity for individuals seeking part-time employment in hospitality who enjoy direct guest interaction and want to be part of a supportive, high-performing team with opportunities for growth and development.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Duties

  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
  • Take orders from customers, input orders, obtain payment and provide change
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Prepare food, coffee and other beverages, including alcohol, when necessary
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
  • Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
  • Clean all equipment and areas, locking equipment doors, etc
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Follow sustainability guidelines and practices related to HHM's EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

No experience required


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