Bistro Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
24/7 access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a reputable hotel management company known for delivering exceptional guest experiences and upholding high standards across its properties. With a commitment to excellence, HHM Hotels focuses on creating an environment where guests feel valued and employees have opportunities to grow and develop their careers. The company is dedicated to sustainable hospitality practices, ensuring that operations are conducted responsibly and ethically in line with modern environmental standards. Employees at HHM Hotels benefit from a positive workplace culture that encourages teamwork, innovation, and continuous learning.

The Bistro Server position at HHM Hotels is an exciting opportunity for individuals passionate about hospitality and customer service. This role involves serving food and beverages to guests in a courteous and friendly manner, consistently adhering to the brand and hotel standards. As a Bistro Server, you will play a vital role in ensuring guest satisfaction by providing attentive service, accurately taking orders, and addressing any special needs such as dietary requirements or allergies. This position offers a dynamic work environment where multitasking and flexibility are essential, especially during peak periods when you might also assist with bartending or bussing duties.

HHM Hotels values the growth of its employees and provides a clear career path beginning from roles such as Banquet Server or Captain, moving up to Restaurant Supervisor, Restaurant Manager, and Banquet Manager. This pathway encourages professional development and rewards dedication and performance. Additionally, the Bistro Server position requires a conscientious approach to compliance with state and federal regulations related to alcohol service, as well as adherence to workplace safety protocols including OSHA standards. Working at HHM Hotels means contributing to a team that prioritizes safety, guest happiness, and operational excellence.

This position is ideal for individuals with previous food and beverage experience or equivalent training who thrive in a fast-paced hospitality setting. The role demands physical stamina, including standing for extended periods and lifting up to 25 pounds, which makes it suitable for candidates with good physical health. You will also be entrusted with handling transactions, managing the cash bank responsibly, and maintaining cleanliness in your work area. HHM Hotels offers competitive wages for both full-time and part-time employees, along with a comprehensive benefits package that supports overall well-being and professional growth. Joining HHM Hotels as a Bistro Server means becoming part of a company that truly believes that people are its greatest capability and is dedicated to excellence in every aspect of service.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Duties

  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
  • Take orders from customers, input orders, obtain payment and provide change
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Prepare food, coffee and other beverages, including alcohol, when necessary
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
  • Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
  • Clean all equipment and areas, locking equipment doors, etc
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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