Bistro Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
24/7 access to health resources
Travel Discounts
Commuter Transit Benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a renowned hospitality company committed to delivering exceptional guest experiences across its diverse portfolio of properties. With a focus on quality service, sustainability, and community engagement, HHM Hotels has established itself as a leader in the hotel and restaurant industry. Known for fostering a collaborative and dynamic work environment, the company offers both full-time and part-time opportunities with competitive wages, comprehensive benefits, and a clear career advancement path. Employees at HHM Hotels are encouraged to grow professionally while contributing to the brand’s reputation for excellence and guest satisfaction.

The Bistro Server role at HHM Hotels is an integral position within the food and beverage department, designed for individuals passionate about hospitality and guest service. As a Bistro Server, you will be responsible for serving food and beverages to guests in a courteous and friendly manner while adhering to the established brand and hotel guest service standards. Your role will also include ensuring compliance with sustainability practices, contributing to the company’s commitment to environmental responsibility.

This role offers a dynamic work environment, requiring a mix of customer interaction, preparation tasks, and teamwork across various food service functions. The Bistro Server duties encompass essential operational tasks such as setting up supplies at the beginning of shifts, maintaining a stocked work area, taking and processing customer orders accurately, communicating special meal requirements to kitchen staff, and preparing some food and beverages when necessary. The role also involves handling cash transactions, maintaining cleanliness and equipment sanitation, and following safety standards including OSHA guidelines.

Career growth is a key feature of the Bistro Server position. Opportunities exist to advance from Banquet Server or Captain to supervisory roles such as Restaurant Supervisor, Restaurant Manager, or Banquet Manager. This structured growth path allows motivated individuals to develop their leadership and operational skills within the hospitality sector.

Working at HHM Hotels also means embracing a flexible schedule, which may include holidays, weekends, and alternating shifts. The physical demands of the role involve standing for extended periods, walking, lifting moderate weights, and other activities to ensure efficient service delivery.

HHM Hotels values its people deeply, reflected in its core beliefs centered on capability, service, excellence, agility, and accountability. Employees benefit from comprehensive health coverage, retirement plans with company match, paid time off, and numerous wellness and development programs. Additionally, amenities such as 24/7 access to confidential work-life resources, travel discounts, commuter benefits, and educational support further enhance the employee experience.

Joining HHM Hotels as a Bistro Server means becoming part of a team dedicated to outstanding hospitality service, personal growth, and contributing to a respected brand in the hotel and restaurant industry. This position is suited to individuals with prior food and beverage experience or equivalent training who are eager to deliver memorable guest experiences and uphold the company’s high standards.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Duties

  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
  • Take orders from customers, input orders, obtain payment and provide change
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Prepare food, coffee, and other beverages, including alcohol, when necessary
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
  • Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
  • Count bank at end of shift, complete designated cashier reports, resolve discrepancies, drop off receipts, and secure bank in accordance with policies
  • Clean all equipment and areas, locking equipment doors, etc.
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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