Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
HHM Hotels is a reputable hospitality company known for delivering exceptional guest experiences across its portfolio of hotels and dining establishments. Committed to excellence and sustainability, the company embraces values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which shape its approach to both customer service and employee development. HHM Hotels emphasizes a strong culture of continuous growth, innovation, and respect for the environment through initiatives like its EarthView program focused on sustainability. Beyond its commitment to guests, HHM Hotels is also recognized for investing in its employees, providing a supportive work environment and clear pathways for career advancement within the hospitality industry.
The Bistro Server role at HHM Hotels presents an exciting opportunity for individuals passionate about food and beverage service and excellent guest interaction. This full-time position involves delivering courteous and friendly service to guests by serving food and beverages in accordance with the brand’s established high standards for guest satisfaction and sustainability. The Bistro Server plays a vital role in ensuring a memorable dining experience by attentively addressing guest needs, accurately taking and communicating orders, and maintaining a clean and well-stocked workspace throughout their shift. This role is highly dynamic and requires versatility, including skills in food preparation, bartending, and bussing during peak business hours or staffing shortages. Employees in this role must also uphold strict compliance with state, federal, and corporate policies, particularly those related to alcohol service and workplace safety.
The Bistro Server position offers a structured growth pathway starting from entry-level banquet server or captain roles advancing to supervisory and managerial positions such as Restaurant Supervisor, Restaurant Manager, and eventually Banquet Manager. HHM Hotels encourages professional development and continuous learning, providing opportunities for staff to hone their skills and embrace leadership roles within the company. The physical demands of the job require standing for extended periods, walking, lifting, and other activities common in a fast-paced restaurant and hotel environment. Working hours may vary, including holidays, weekends, and alternate shifts, reflecting the hospitality industry's unique schedule.
By joining HHM Hotels as a Bistro Server, candidates become part of a valued team committed to delivering excellence and sustainability. This position not only requires strong communication and multitasking skills but also a passion for hospitality and an eagerness to contribute to a positive guest experience. The role also involves following HHM’s EarthView sustainability program and maintaining compliance with safety standards, ensuring a responsible and secure working environment. Overall, the Bistro Server role at HHM Hotels blends tradition, innovation, and career growth opportunities, making it an ideal starting point for those seeking a meaningful career in food and beverage services.
The Bistro Server role at HHM Hotels presents an exciting opportunity for individuals passionate about food and beverage service and excellent guest interaction. This full-time position involves delivering courteous and friendly service to guests by serving food and beverages in accordance with the brand’s established high standards for guest satisfaction and sustainability. The Bistro Server plays a vital role in ensuring a memorable dining experience by attentively addressing guest needs, accurately taking and communicating orders, and maintaining a clean and well-stocked workspace throughout their shift. This role is highly dynamic and requires versatility, including skills in food preparation, bartending, and bussing during peak business hours or staffing shortages. Employees in this role must also uphold strict compliance with state, federal, and corporate policies, particularly those related to alcohol service and workplace safety.
The Bistro Server position offers a structured growth pathway starting from entry-level banquet server or captain roles advancing to supervisory and managerial positions such as Restaurant Supervisor, Restaurant Manager, and eventually Banquet Manager. HHM Hotels encourages professional development and continuous learning, providing opportunities for staff to hone their skills and embrace leadership roles within the company. The physical demands of the job require standing for extended periods, walking, lifting, and other activities common in a fast-paced restaurant and hotel environment. Working hours may vary, including holidays, weekends, and alternate shifts, reflecting the hospitality industry's unique schedule.
By joining HHM Hotels as a Bistro Server, candidates become part of a valued team committed to delivering excellence and sustainability. This position not only requires strong communication and multitasking skills but also a passion for hospitality and an eagerness to contribute to a positive guest experience. The role also involves following HHM’s EarthView sustainability program and maintaining compliance with safety standards, ensuring a responsible and secure working environment. Overall, the Bistro Server role at HHM Hotels blends tradition, innovation, and career growth opportunities, making it an ideal starting point for those seeking a meaningful career in food and beverage services.
Job Requirements
- High School diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
- Ability to stand for extended periods
- Capability to walk, push, and lift up to 25 pounds
- Willingness to work varied schedules including holidays, weekends, and alternate shifts
Job Qualifications
- High School diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- Clean all equipment and areas, locking equipment doors, etc.
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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