Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
HHM Hotels is a distinguished hospitality company renowned for delivering exceptional guest experiences through its diverse portfolio of upscale hotels and bistros. Focused on quality service, sustainability, and a vibrant work culture, HHM Hotels has built a reputation as a premier employer and service provider in the hospitality industry. With a commitment to its core values—People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, Own It—the company fosters a collaborative and rewarding workplace where employees are empowered to grow and thrive in their careers. The company embraces sustainable hospitality practices via its EarthView program, ensuring that guests enjoy eco-friendly experiences without compromising on quality or comfort. The employment type for the Bistro Server position is full-time or part-time, with compensation competitive within the market and aligned with candidate experience and performance.
The role of Bistro Server at HHM Hotels offers an exciting opportunity for individuals passionate about food and beverage service and guest satisfaction. The server's primary responsibility is to serve food and beverages courteously and efficiently to guests in adherence to established brand and hotel service standards. The position requires setting up supplies, maintaining work areas, taking and managing orders, handling payments, and accommodating special dietary requests. Servers may also assist in food preparation, coffee and beverage making, and bartending when required, particularly during busy periods or staff shortages. The role requires attentiveness to guest needs, compliance with all safety and health regulations including those related to alcohol service, and active participation in sustainability efforts. Crew members work in a dynamic and sometimes fast-paced environment necessitating physical endurance, such as standing, walking, and lifting moderately heavy items.
As a Bistro Server at HHM Hotels, growth opportunities are outlined clearly with many employees advancing their careers through roles such as Banquet Server, Captain, Restaurant Supervisor, and eventually to Restaurant or Banquet Manager. This path reflects the company's dedication to internal promotions and career development. Successful candidates will be equipped with the knowledge, training, and support that embodies HHM Hotels' standards of excellence and responsiveness. The Bistro Server not only contributes to ensuring guests enjoy a memorable dining experience but also upholds the sustainability values and safe work procedures that make HHM Hotels a leader in hospitality. The position demands teamwork, a customer-first mindset, and a willingness to perform multiple food and beverage duties to maintain smooth service operations. This role is ideal for individuals looking to build long-term careers in hospitality with strong emphasis on professional growth and service excellence.
The role of Bistro Server at HHM Hotels offers an exciting opportunity for individuals passionate about food and beverage service and guest satisfaction. The server's primary responsibility is to serve food and beverages courteously and efficiently to guests in adherence to established brand and hotel service standards. The position requires setting up supplies, maintaining work areas, taking and managing orders, handling payments, and accommodating special dietary requests. Servers may also assist in food preparation, coffee and beverage making, and bartending when required, particularly during busy periods or staff shortages. The role requires attentiveness to guest needs, compliance with all safety and health regulations including those related to alcohol service, and active participation in sustainability efforts. Crew members work in a dynamic and sometimes fast-paced environment necessitating physical endurance, such as standing, walking, and lifting moderately heavy items.
As a Bistro Server at HHM Hotels, growth opportunities are outlined clearly with many employees advancing their careers through roles such as Banquet Server, Captain, Restaurant Supervisor, and eventually to Restaurant or Banquet Manager. This path reflects the company's dedication to internal promotions and career development. Successful candidates will be equipped with the knowledge, training, and support that embodies HHM Hotels' standards of excellence and responsiveness. The Bistro Server not only contributes to ensuring guests enjoy a memorable dining experience but also upholds the sustainability values and safe work procedures that make HHM Hotels a leader in hospitality. The position demands teamwork, a customer-first mindset, and a willingness to perform multiple food and beverage duties to maintain smooth service operations. This role is ideal for individuals looking to build long-term careers in hospitality with strong emphasis on professional growth and service excellence.
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
- Ability to stand for extended periods
- Ability to walk, push, lift up to 25 pounds, bend and reach
- Work schedule varies including holidays, weekends and alternate shifts
Job Qualifications
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
- Strong communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of safety and hygiene standards in food service
- Basic math skills for handling transactions
- Familiarity with sustainability practices
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- Clean all equipment and areas, locking equipment doors, etc
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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