Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
401(k) with Company Match
Same Day Pay
Employee assistance program
Paid Time Off
Sick Time
hotel discounts
Food and beverage discounts

Job Description

The Courtyard by Marriott East Bill Morris Parkway is a renowned hotel located in the vibrant heart of East Memphis, Tennessee. Part of the globally respected Marriott brand, this establishment offers guests a welcoming and comfortable experience with easy access to Memphis Airport, FedEx Headquarters, International Paper, and a variety of downtown attractions. Known for its commitment to exceptional guest service, this hotel presents an array of amenities including flexible event spaces, a lively Courtyard Bistro, and modern lodging accommodations. As an employer, Courtyard by Marriott East Bill Morris Parkway is dedicated to fostering professional growth, delivering comprehensive training and career advancement opportunities to all team members. The hotel's culture emphasizes collaboration, inclusivity, and excellence, making it an inspiring workplace for those passionate about hospitality.

This role focuses on the key position of a Hotel Bistro Server and Bartender, a vibrant and vital role within the Courtyard by Marriott East Bill Morris Parkway. As a valued member of the hospitality team, the successful candidate will be responsible for delivering outstanding customer service in a dynamic and elegant bistro setting. The role goes beyond typical serving duties, encompassing mixology skills, order accuracy, dining space maintenance, and direct guest interaction. It suits individuals who excel at multitasking, thrive in social environments, and have a keen attention to detail to ensure every customer's experience is memorable. This position offers exposure to professional hospitality and food service standards with opportunities for personal and career growth. The Hotel Bistro Server and Bartender will enjoy a supportive work environment that values teamwork, professionalism, and high-quality service, enabling them to contribute meaningfully to the hotel's continued reputation for excellence. Comprehensive benefits including medical, dental, vision coverage, financial perks such as 401(k) plans with company match and same-day pay, along with training and employee assistance programs, underscore the hotel's commitment to its team. This role requires weekend and holiday availability, reflecting the dynamic nature of the hospitality industry. Joining the Courtyard by Marriott East Bill Morris Parkway means becoming part of a passionate, customer-focused team dedicated to shaping the future of hospitality in Memphis, Tennessee.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in food service preferred
  • Ability to work weekends and holidays
  • Strong interpersonal and communication skills
  • Reliable and punctual work ethic

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in food service is advantageous
  • Strong focus on guest satisfaction demonstrated through past roles
  • Excellent time management and organizational skills
  • Ability to engage well with guests and work collaboratively in team settings

Job Duties

  • Deliver friendly and approachable customer service with a focus on guest satisfaction
  • Handle guest concerns and complaints professionally and efficiently
  • Accurately take and deliver food and beverage orders ensuring timely service
  • Maintain clean and organized dining and bar areas in alignment with brand standards
  • Manage multiple tables and tasks simultaneously while maintaining order and guest satisfaction
  • Upsell menu items, beverages, and promotions to enhance revenue and guest experience
  • Collaborate effectively with kitchen staff, management, and team members to ensure seamless service

Job Criteria

Experience

Entry Level (1-2 years)


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