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Bistro FOH Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $28.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Meal Allowances
Professional Development

Job Description

The hiring company is a prestigious hospitality establishment focused on providing unparalleled food and beverage services in a luxurious environment. The venue features poolside dining and a bistro setting where members and their guests regularly enjoy an exceptional dining experience. The organization emphasizes superior service standards, impeccable ambiance, and decor to ensure every visit is memorable. This company is dedicated to excellence, combining a seamless dining experience with attentive service to maintain high client satisfaction and loyalty. Employing a highly trained and motivated front-of-house team, the venue is known for its commitment to quality and guest satisfaction in a refined... Show More

Job Requirements

  • Must be at least 21 years of age
  • 2-4 years experience as banquet lead, captain, or restaurant server/supervisor
  • 3+ years fine dining service experience in restaurant, club or hotel/resort
  • College degree in related field or equivalent experience preferred
  • Ability to effectively interact with staff, members and guests
  • Strong time management and organizational skills
  • Ability to multitask in fast paced environment
  • Flexible work schedule including weekends, evenings and holidays
  • Ability to stand for up to 95% of shift
  • Ability to lift 40 pounds
  • Able to stand, bend, stoop, twist and turn for prolonged periods
  • Willingness to work inside and outside in various weather conditions
  • Reliable and predictable attendance

Job Qualifications

  • College degree in related field or equivalent experience of at least five years preferred
  • 2-4 years as banquet lead, captain, or restaurant server/supervisor required
  • 3+ years of fine dining service in restaurant, club or hotel/resort required
  • Must be 21 years of age or older
  • Minimum of 1-2 years of customer service experience preferred
  • Prior experience as a server is preferred
  • Outgoing, friendly, service-oriented personality
  • Time management and organizational skills
  • Ability to multitask in fast paced environment
  • Must be able to effectively interact with staff, members and guests
  • Sense of urgency and ability to work independently with strong work ethic
  • Flexible work schedule including weekends, evenings, holidays
  • Predictable and reliable attendance is required

Job Duties

  • Support distribution and implementation of weekly schedule of bistro front of house staff
  • Perform a detailed walk-through of the bistro, terrace, and deck to ensure cleanliness, organization, and proper set up for service
  • Ensure umbrellas and bases are clean, in working order, and properly placed prior to opening
  • Support the opening, closing, and running side-work for the bistro operation
  • Run daily pre-shift meetings to discuss daily needs, special menu and beverage items, service plans, and ensure staff grooming and uniform
  • Conduct post-shift meetings to review shift successes and opportunities for improvement
  • Ensure bar, expo line, service station, point of sale satellite stations, ice cream freezers, coolers, and soda machines are in proper working order and report issues to maintenance
  • Ensure menus are accurate and presentable
  • Maintain appropriate music levels
  • Manage labor during slow periods by assigning tasks or sending staff home
  • Maintain floor presence at all times to patrol service areas and engage with members and their families
  • Manage the team during shifts, directing assistance as necessary
  • Manage point of sale tickets to ensure proper billing
  • Perform other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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