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Bistro Bartender/Server - Full Time 3p-11p/Courtyard by Marriott Akron Downtown

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k)
Tuition Assistance
discounted room rates
Training and Development
career advancement

Job Description

Concord Hospitality is a renowned hospitality company dedicated to delivering exceptional service and quality accommodations across its diverse range of properties. With a strong commitment to its "Associate First" culture, Concord Hospitality values the growth and development of its employees, ensuring a supportive and inclusive work environment. The company is built on five cornerstones: Quality, Integrity, Community, Profitability, and Fun, which together foster a vibrant and engaging workplace where every associate is encouraged to thrive. Concord Hospitality places a high emphasis on work-life balance, diversity, and fostering a welcoming culture that encourages professionalism and personal development at all levels, from interns to executive leaders.

The role of Bartender/Server at Concord Hospitality is pivotal in creating memorable experiences for guests by being the first or last point of contact during their visit. This position requires individuals who have a genuine passion for serving others, embodying friendliness, attentiveness, and a proactive approach. As a Bartender/Server, you will be responsible for providing exceptional customer service with a cheerful attitude, ensuring every guest feels welcomed and satisfied. The role demands the ability to maintain composure during high-volume periods, address any guest concerns promptly by collaborating with management, and keep workstations organized and fully stocked. This is an excellent opportunity for those who thrive in fast-paced environments, enjoy engaging with diverse guests, and are committed to teamwork and professionalism.

Concord Hospitality offers full-time associates competitive wages and a comprehensive benefits package including medical, dental, and vision insurance, life and disability insurance options, a 401(k) program with company match, tuition assistance, discounted room rates at Concord-managed hotels, and opportunities for training, development, and career advancement. Joining Concord Hospitality means being part of a company that not only prioritizes guest satisfaction but equally invests in the well-being and career growth of its associates, fostering an atmosphere where everyone can succeed and feel valued. If you possess strong communication skills, flexibility to work varied shifts, and a dedication to excellent service, this rewarding role at Concord Hospitality is perfect for you.

Job Requirements

  • High school diploma or equivalent
  • Prior serving or hospitality experience preferred
  • Strong communication skills
  • Ability to work efficiently in a fast-paced environment
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • Commitment to professionalism and guest satisfaction
  • Ability to maintain composure under pressure

Job Qualifications

  • Prior serving or hospitality experience preferred
  • Strong communication and customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • Commitment to teamwork, professionalism, and guest satisfaction

Job Duties

  • Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience
  • Maintain a calm and professional demeanor during high-volume periods or unusual events
  • Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns
  • Keep workstations clean, organized, and fully stocked
  • Accurately take and process guest orders while communicating clearly and pleasantly
  • Maintain consistent attendance and punctuality

Job Criteria

Experience

Mid Level (3-7 years)


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