
Job Overview
Compensation
Hourly
Exact $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across a diverse portfolio of brands. One of its distinguished brands, Courtyard by Marriott, was specifically created to serve the unique needs of business travelers. Courtyard hotels are designed to offer a comfortable, welcoming environment that empowers guests to stay productive and refreshed during their travels. The brand's innovative approach focuses not only on accommodating basic needs but also on enhancing the overall travel experience through thoughtful amenities and a strong commitment to service excellence. Marriott International’s reputation for quality, professionalism, and inclusiveness makes it a great place to grow a career in hospitality. Joining this global team means becoming part of a culture that values diversity, fosters professional growth, and encourages associates to be their best selves every day.
This role is for a Guest Service Expert at Courtyard by Marriott, where you will play a crucial part in creating memorable and unique experiences for our guests that go beyond merely serving food and drinks. As a Guest Service Expert, your responsibilities will include setting tables, communicating effectively with the kitchen, interacting warmly and professionally with guests, and maintaining cleanliness in dining and service areas. This position involves being on your feet for extended periods, moving across various surfaces, and performing physical activities such as lifting and carrying objects weighing up to 25 pounds unassisted or 50 pounds with help, as well as bending, twisting, and stooping. The role demands attention to company policies, quality standards, and professional appearance, ensuring that every guest interaction feels seamless and part of an enjoyable experience.
Guest Service Experts are essential to the hospitality operation; they ensure that each service encounter lives up to Marriott's high standards. This job requires individuals who are proactive, adaptable, and committed to providing outstanding service. Beyond the operational tasks, the role offers the opportunity to be part of a vibrant team culture that celebrates diversity, supports continuous learning, and embraces fun. Courtyard’s environment encourages associates to develop their skills while contributing to an inviting atmosphere that guests remember fondly. If you have a passion for hospitality, enjoy working in dynamic team settings, and want to build a career within a renowned global brand, this position offers a rewarding and engaging pathway.
Employment for this role is typically full-time or part-time, depending on the property’s needs, with compensation competitive within the hospitality industry. Marriott International is an equal opportunity employer that values an inclusive workplace, welcoming individuals from all backgrounds and abilities. This commitment to diversity extends to all aspects of employment, ensuring a fair and supportive environment for all team members.
This role is for a Guest Service Expert at Courtyard by Marriott, where you will play a crucial part in creating memorable and unique experiences for our guests that go beyond merely serving food and drinks. As a Guest Service Expert, your responsibilities will include setting tables, communicating effectively with the kitchen, interacting warmly and professionally with guests, and maintaining cleanliness in dining and service areas. This position involves being on your feet for extended periods, moving across various surfaces, and performing physical activities such as lifting and carrying objects weighing up to 25 pounds unassisted or 50 pounds with help, as well as bending, twisting, and stooping. The role demands attention to company policies, quality standards, and professional appearance, ensuring that every guest interaction feels seamless and part of an enjoyable experience.
Guest Service Experts are essential to the hospitality operation; they ensure that each service encounter lives up to Marriott's high standards. This job requires individuals who are proactive, adaptable, and committed to providing outstanding service. Beyond the operational tasks, the role offers the opportunity to be part of a vibrant team culture that celebrates diversity, supports continuous learning, and embraces fun. Courtyard’s environment encourages associates to develop their skills while contributing to an inviting atmosphere that guests remember fondly. If you have a passion for hospitality, enjoy working in dynamic team settings, and want to build a career within a renowned global brand, this position offers a rewarding and engaging pathway.
Employment for this role is typically full-time or part-time, depending on the property’s needs, with compensation competitive within the hospitality industry. Marriott International is an equal opportunity employer that values an inclusive workplace, welcoming individuals from all backgrounds and abilities. This commitment to diversity extends to all aspects of employment, ensuring a fair and supportive environment for all team members.
Job Requirements
- high school diploma or GED equivalent
- ability to stand, sit, or walk for extended periods
- capability to move, lift, carry, push, pull objects weighing up to 25 pounds unassisted and 50 pounds with assistance
- ability to bend, twist, pull, and stoop
- adhere to company policies and safety standards
- professional appearance and communication
- willingness to perform reasonable job duties as requested
Job Qualifications
- high school diploma or GED equivalent
- less than 1 year related work experience
- no supervisory experience
- strong interpersonal skills
- ability to work in a fast-paced environment
- excellent communication skills
Job Duties
- set tables
- communicate with kitchen staff
- interact and serve guests
- clean work areas and supplies
- follow company policies and procedures
- uphold quality standards
- maintain professional appearance and communication
Job Criteria
Experience
No experience required
Job Location
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