Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $14.25
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Career development opportunities
Job Description
Courtyard Virginia Oceanfront North/37th Street is a prominent hotel under the Crestline Hotels & Resorts banner, which is renowned for providing exceptional hospitality services. Located in a vibrant area, this hotel combines comfort, luxury, and a commitment to quality service, catering to diverse travelers ranging from business professionals to vacationing families. As a part of Crestline Hotels & Resorts, the Courtyard Virginia Oceanfront prides itself on its dedication to creating memorable guest experiences through attentive and personalized service. This establishment emphasizes inclusive employment practices, being an Equal Opportunity and Affirmative Action Employer, ensuring fair hiring without regard to race, color, religion, sex, national origin, age, veteran status, or disability, reflecting its dedication to diversity and equality in the workplace.
The hotel is currently seeking a dynamic and personable individual to join its food and beverage team as a PM Bistro Attendant. This role is integral to the hotel’s dining operations, focusing on delivering excellent food and beverage services to guests during evening hours. The PM Bistro Attendant is responsible for taking food and beverage orders accurately, serving drinks and meals courteously and efficiently, and maintaining the overall ambiance of the dining area according to the hotel’s standards. This position offers a unique opportunity for social individuals who enjoy direct interaction with guests and thrive in a fast-paced, hospitality-driven environment.
The role not only demands a keen ability to deliver superior guest services but also requires the attendant to manage financial transactions by collecting payments and assisting in restaurant upkeep to ensure cleanliness and readiness for high service standards. The position offers a pathway to career advancement within the hospitality industry, with potential upward mobility to F&B Supervisor, F&B Manager, Director of Food & Beverage, Director of Operations, General Manager, or even VP of Food & Beverage. This reflects the hotel’s commitment to career growth and professional development, making it an attractive choice for motivated hospitality professionals seeking long-term career prospects.
Being a PM Bistro Attendant at Courtyard Virginia Oceanfront involves managing a variety of customer service duties including taking orders, serving beverages, and providing informative menu guidance. Attendants must check customer satisfaction during meals, address any concerns promptly, and ensure compliance with age restrictions for alcoholic beverage service by verifying identification. The role also involves hands-on service responsibilities such as preparing drinks, garnishing dishes, rolling silverware, setting up dining stations, and performing cleaning duties to maintain a smooth operation.
This position requires comprehensive knowledge of menu items, including ingredients and preparation methods, to assist guests with their selections and enhance their dining experience. The attendee must also skillfully handle reservation or to-go order inquiries, assist with seating arrangements, and provide local information to guests, contributing to a polished and welcoming customer service experience. Given these responsibilities, candidates must be adept at multitasking and communicating effectively within a team setting.
In summary, the PM Bistro Attendant position at Courtyard Virginia Oceanfront North/37th Street offers a rewarding career opportunity within a respected hotel environment. It is ideal for social, energetic individuals passionate about hospitality, eager to provide exceptional guest service, and ready to engage with diverse groups of patrons. With ample opportunities for personal and professional growth, competitive work experience, and a supportive employer that values diversity and opportunity, this role promises a fulfilling and dynamic work life in one of the region’s finest hotels.
The hotel is currently seeking a dynamic and personable individual to join its food and beverage team as a PM Bistro Attendant. This role is integral to the hotel’s dining operations, focusing on delivering excellent food and beverage services to guests during evening hours. The PM Bistro Attendant is responsible for taking food and beverage orders accurately, serving drinks and meals courteously and efficiently, and maintaining the overall ambiance of the dining area according to the hotel’s standards. This position offers a unique opportunity for social individuals who enjoy direct interaction with guests and thrive in a fast-paced, hospitality-driven environment.
The role not only demands a keen ability to deliver superior guest services but also requires the attendant to manage financial transactions by collecting payments and assisting in restaurant upkeep to ensure cleanliness and readiness for high service standards. The position offers a pathway to career advancement within the hospitality industry, with potential upward mobility to F&B Supervisor, F&B Manager, Director of Food & Beverage, Director of Operations, General Manager, or even VP of Food & Beverage. This reflects the hotel’s commitment to career growth and professional development, making it an attractive choice for motivated hospitality professionals seeking long-term career prospects.
Being a PM Bistro Attendant at Courtyard Virginia Oceanfront involves managing a variety of customer service duties including taking orders, serving beverages, and providing informative menu guidance. Attendants must check customer satisfaction during meals, address any concerns promptly, and ensure compliance with age restrictions for alcoholic beverage service by verifying identification. The role also involves hands-on service responsibilities such as preparing drinks, garnishing dishes, rolling silverware, setting up dining stations, and performing cleaning duties to maintain a smooth operation.
This position requires comprehensive knowledge of menu items, including ingredients and preparation methods, to assist guests with their selections and enhance their dining experience. The attendee must also skillfully handle reservation or to-go order inquiries, assist with seating arrangements, and provide local information to guests, contributing to a polished and welcoming customer service experience. Given these responsibilities, candidates must be adept at multitasking and communicating effectively within a team setting.
In summary, the PM Bistro Attendant position at Courtyard Virginia Oceanfront North/37th Street offers a rewarding career opportunity within a respected hotel environment. It is ideal for social, energetic individuals passionate about hospitality, eager to provide exceptional guest service, and ready to engage with diverse groups of patrons. With ample opportunities for personal and professional growth, competitive work experience, and a supportive employer that values diversity and opportunity, this role promises a fulfilling and dynamic work life in one of the region’s finest hotels.
Job Requirements
- High school graduate or general education degree (GED)
- or work equivalent
- must have good understanding of the English language and previous guest/customer relations training
- certification of previous training in liquor, wine and food service preferred
- must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job
- ability to input and access information in the property management system/computers/point of sales system
Job Qualifications
- High school graduate or general education degree (GED)
- certification of previous training in liquor, wine and food service preferred
- must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job
- ability to input and access information in the property management system/computers/point of sales system
Job Duties
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- collect payments from customers
- write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- prepare checks that itemize and total meal costs and sales taxes
- take orders from patrons for food or beverages
- check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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