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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $13.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Equal opportunity employer
Career advancement opportunities
Professional training
dynamic work environment
Employee Discounts
Paid Time Off
Health Insurance
Job Description
Crestline Hotels & Resorts is a distinguished hospitality management company known for operating and managing a diverse portfolio of hotels and resorts across various regions. With a commitment to delivering exceptional guest experiences and maintaining high standards in service, Crestline Hotels & Resorts focuses on fostering welcoming environments that cater to both business and leisure travelers. Among its esteemed properties is the Courtyard/TownePlace Suites Suffolk Chesapeake, a hotel that provides a blend of comfort, convenience, and hospitality designed to enhance each guest's stay. The hotel prides itself on its quality accommodations, excellent amenities, and dedicated staff that contribute to creating... Show More
Job Requirements
- High school graduate or general education degree (GED) or work equivalent
- Good understanding of the English language
- Previous guest/customer relations training
- Certification of previous training in liquor, wine and food service preferred
- Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job
- Ability to input and access information in the property management system/computers/point of sales system
Job Qualifications
- High school graduate or general education degree (GED)
- Good understanding of the English language
- Previous guest/customer relations training
- Certification of previous training in liquor, wine and food service preferred
- TIPS, CARE (or equivalent) certified or willing to become certified by first day on the job
- Ability to input and access information in property management system, computers, and point of sales system
Job Duties
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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