Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Courtyard by Marriott Dallas Plano Parkway at Preston Road is part of Marriott International, a globally recognized leader in the hospitality industry known for delivering exceptional guest experiences across a diverse portfolio of hotel brands. Located in Plano, Texas, this Courtyard by Marriott hotel offers a welcoming environment designed specifically to cater to the needs of business travelers and leisure guests alike. As a part of Marriott International, the hotel upholds a strong commitment to inclusion, equal opportunity employment, and fostering an environment where every associate's background and unique experiences are valued and celebrated. The hotel is dedicated to creating memorable moments for all guests by providing comfortable accommodations, excellent facilities, and high-quality service.

This role is for a Guest Service Expert at Courtyard by Marriott Dallas Plano Parkway at Preston Road. This position is a non-management, part-time employment opportunity ideal for individuals who enjoy engaging with customers and contributing to a positive dining experience within the hospitality sector. The Guest Service Expert is integral to the hotel’s food and beverage operations, ensuring that guests receive attentive, professional service that complements the overall atmosphere of the hotel. The role is designed not just to serve meals, but to create a memorable and unique dining experience that encourages guests to return.

The Guest Service Expert’s responsibilities include setting tables, communicating effectively with kitchen staff, interacting with guests to fulfill their needs, and maintaining cleanliness and order in the work area. Employees in this position will be on their feet much of the time, moving around the restaurant environment and handling objects up to 25 pounds independently. This role requires a hands-on approach and the ability to perform physically demanding tasks such as bending, twisting, lifting, and stooping effortlessly. Maintaining professional appearance, following company policies, and upholding quality standards are critical components of this position. Beyond operational tasks, Guest Service Experts play a vital role in embodying the Marriott values by delivering service that feels like part of the overall guest experience.

Courtyard by Marriott prides itself on creating the first hotel concept specifically tailored for business travelers and remains passionate about better serving the diverse needs of travelers worldwide. Joining the Courtyard team means becoming part of a small yet ambitious group dedicated to continuous improvement, learning, and having fun while working. With a focus on teamwork, personal development, and inclusivity, this position offers an excellent opportunity to grow within a globally respected hospitality organization. Whether you are new to the hospitality industry or seeking to expand your service skills, this role provides meaningful experience in a dynamic work environment where your contributions directly impact guest satisfaction and operational success. Marriott International’s commitment to equality and opportunity ensures that all associates have access to a supportive workplace and the chance to become the best version of themselves in their careers.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience
  • ability to stand, sit, or walk for extended time
  • ability to lift and carry objects weighing up to 25 pounds without assistance
  • ability to move over uneven or slippery surfaces
  • commitment to following company policies
  • professional appearance and hygiene

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • ability to stand, sit, or walk for extended periods
  • ability to lift and move objects up to 25 pounds without assistance
  • strong communication skills
  • commitment to quality and guest service

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff
  • interact and serve guests professionally
  • clean work areas and supplies
  • manage menu and verify information visually
  • follow company policies and procedures
  • maintain professional appearance and personal hygiene

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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