
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.20
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
team environment
Job Description
Courtyard by Marriott Foothill Ranch Irvine East/Lake Forest is part of the globally recognized Marriott International portfolio, known for delivering exceptional hospitality experiences. Marriott International is a leading worldwide hospitality company with a strong commitment to quality, service excellence, and fostering a diverse and inclusive work environment. The Courtyard brand specifically caters to business travelers, offering thoughtfully designed spaces and services that combine comfort and convenience to meet the unique needs of guests on the go. Located at 27492 Portola Parkway, Foothill Ranch, California, this Courtyard hotel extends Marriott's tradition of hospitality by creating an atmosphere that blends professionalism with a warm, welcoming environment.
This part-time, non-management position as a Guest Service Expert at Courtyard by Marriott Foothill Ranch is focused on providing memorable guest experiences that go beyond typical food and beverage service. The role involves delivering a wide range of services aimed at ensuring guests enjoy their meals in a setting that is both comfortable and engaging. Whether assisting with setting tables, communicating effectively with the kitchen team, serving guests, or maintaining clean work areas and supplies, the Guest Service Expert plays a crucial role in making each guest interaction exceptional and seamless. This role suits energetic individuals who thrive in dynamic environments, appreciate the importance of customer service, and enjoy being actively involved in a fast-paced hospitality setting.
Guest Service Experts are expected to uphold the high standards Marriott is known for, including maintaining a safe workplace, adhering to company policies and procedures, and consistently presenting a professional appearance. The position demands physical stamina since it requires standing, sitting, or walking for extended periods and moving safely across various surfaces. The role also involves moderate physical activities such as moving, lifting, carrying, pushing, and pulling objects up to 25 pounds individually, which can extend to 50 pounds with assistance. Flexibility and hands-on engagement are essential as the job requires reaching, bending, twisting, and stooping. Guest Service Experts at this location contribute directly to the overall success of the hotel by ensuring that their role - though focused on food and beverage service - supports the broader guest experience through attentiveness, efficiency, and a positive attitude.
Marriott International embraces a culture of diversity and inclusion, encouraging applicants from all backgrounds and experiences. They champion equal opportunity employment, ensuring no discrimination against any protected basis such as disability, veteran status, or other factors. This inclusive approach enriches the team and helps Marriott deliver culturally sensitive and universally welcoming service throughout its properties. Joining Courtyard by Marriott Foothill Ranch means becoming part of this global culture, a place where employees are encouraged to be their best selves, work towards their career goals, and enjoy a supportive team environment.
At a wage of $20.20 per hour, this part-time role provides a chance to develop hospitality skills and customer service expertise within a reputable and growing company. This role suits individuals looking to start or continue a career in the hospitality industry, offering valuable experience, potential growth opportunities, and the satisfaction of delighting guests every day. Marriott International’s dedication to guest satisfaction and employee fulfillment presents an ideal platform for motivated individuals committed to hospitality excellence.
This part-time, non-management position as a Guest Service Expert at Courtyard by Marriott Foothill Ranch is focused on providing memorable guest experiences that go beyond typical food and beverage service. The role involves delivering a wide range of services aimed at ensuring guests enjoy their meals in a setting that is both comfortable and engaging. Whether assisting with setting tables, communicating effectively with the kitchen team, serving guests, or maintaining clean work areas and supplies, the Guest Service Expert plays a crucial role in making each guest interaction exceptional and seamless. This role suits energetic individuals who thrive in dynamic environments, appreciate the importance of customer service, and enjoy being actively involved in a fast-paced hospitality setting.
Guest Service Experts are expected to uphold the high standards Marriott is known for, including maintaining a safe workplace, adhering to company policies and procedures, and consistently presenting a professional appearance. The position demands physical stamina since it requires standing, sitting, or walking for extended periods and moving safely across various surfaces. The role also involves moderate physical activities such as moving, lifting, carrying, pushing, and pulling objects up to 25 pounds individually, which can extend to 50 pounds with assistance. Flexibility and hands-on engagement are essential as the job requires reaching, bending, twisting, and stooping. Guest Service Experts at this location contribute directly to the overall success of the hotel by ensuring that their role - though focused on food and beverage service - supports the broader guest experience through attentiveness, efficiency, and a positive attitude.
Marriott International embraces a culture of diversity and inclusion, encouraging applicants from all backgrounds and experiences. They champion equal opportunity employment, ensuring no discrimination against any protected basis such as disability, veteran status, or other factors. This inclusive approach enriches the team and helps Marriott deliver culturally sensitive and universally welcoming service throughout its properties. Joining Courtyard by Marriott Foothill Ranch means becoming part of this global culture, a place where employees are encouraged to be their best selves, work towards their career goals, and enjoy a supportive team environment.
At a wage of $20.20 per hour, this part-time role provides a chance to develop hospitality skills and customer service expertise within a reputable and growing company. This role suits individuals looking to start or continue a career in the hospitality industry, offering valuable experience, potential growth opportunities, and the satisfaction of delighting guests every day. Marriott International’s dedication to guest satisfaction and employee fulfillment presents an ideal platform for motivated individuals committed to hospitality excellence.
Job Requirements
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- able to stand, sit, or walk for extended periods
- capable of moving, lifting, carrying, pushing, or pulling objects up to 25 pounds without assistance and 50 pounds with assistance
- able to reach overhead, bend, twist, pull, and stoop
- follow company policies and procedures
- maintain a professional appearance and communications
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- no license or certification required
Job Duties
- set and clear tables
- communicate guest needs and orders with kitchen staff
- interact and serve guests in a friendly and professional manner
- maintain cleanliness of work areas and supplies
- manage menu items by reading and verifying information
- comply with health and safety standards
- assist with lifting and moving items up to 25 pounds
- perform other reasonable job duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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