Bistro Attendant

Courtyard by Marriott Miami Airport West/Doral is part of Marriott International, a global leader in the hospitality industry known for delivering exceptional guest experiences. Marriott International operates a diverse range of hotel brands worldwide, including Courtyard, which caters specifically to business travelers but also welcomes guests with various needs. Located in Doral, Florida, the Courtyard by Marriott Miami Airport West/Doral offers a welcoming and comfortable environment where guests can enjoy a seamless blend of professional services and leisure hospitality. The hotel prides itself on combining functionality with quality, ensuring each stay is both productive and pleasant for travelers.

The Food and Beverage department at this location plays a pivotal role in creating memorable dining experiences for guests. The role of the Guest Service Expert (Experto de servicio al huésped) is essential to the daily operations of the hotel’s dining services. This full-time non-management position is designed for individuals passionate about delivering personalized guest service that goes beyond simply serving food and beverages. The Guest Service Expert actively enhances every stage of the guest dining experience by anticipating needs, engaging with customers, and maintaining an inviting atmosphere.

This role requires a proactive approach where the expert collaborates with the culinary team, prepares tables, serves guests, and ensures cleanliness and order in both work and storage areas. The Guest Service Expert contributes to the overall guest satisfaction by becoming an integral part of the hospitality experience rather than just completing transactions. Marriott International emphasizes creating a safe workplace, adhering to company guidelines and procedures, maintaining quality standards, and upholding professional appearance and communication.

Physically, the role is dynamic and involves standing, walking for extended periods, navigating uneven or slippery surfaces, and performing tasks such as lifting or moving objects weighing up to 50 pounds without assistance. The job also requires reaching high places, bending, twisting, stretching, and stooping to accomplish assignments. Candidates must be willing and able to perform these duties consistently and with attention to detail to ensure both guest satisfaction and smooth hotel operations.

Marriott International values diversity and inclusion, fostering an environment where associates from diverse backgrounds can excel. The company commits to equal employment opportunities, actively prohibiting discrimination based on disability, veteran status, or other protected characteristics. Joining Courtyard by Marriott Miami Airport West/Doral means becoming part of a global brand committed to employee development, teamwork, and delivering outstanding service.

Courtyard was the first hotel brand designed exclusively with business travelers in mind. The current Courtyard experience continues to empower guests regardless of their travel purpose, supported by a small but ambitious team dedicated to continuous improvement and guest-centric service. This position offers an excellent opportunity for individuals looking to grow within the hospitality industry, develop their skills, and contribute to creating exceptional guest experiences in a fun and rewarding environment. By joining Courtyard, employees are not only part of a renowned hospitality brand but also part of a supportive global community that values passion, teamwork, and personal growth.