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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.50 - $16.25
Work Schedule
Flexible
Benefits
401(k) matching
Dental Insurance
Employee assistance program
employee discount
flexible schedule
Health Insurance
Health savings account
Life insurance
Paid Time Off
Referral program
Vision Insurance
Job Description
The Courtyard by Marriott Orlando Downtown, located at 730 N Magnolia Ave in Orlando, Florida, is a reputable hotel operated by an independent franchisee, Turnberry. This franchisee operates separately from Marriott International, Inc., controlling all employment policies, including hiring, compensation, and benefits. Known for its welcoming atmosphere and quality service, this hotel caters to both business and leisure travelers seeking comfort, convenience, and excellent hospitality in the heart of downtown Orlando. The property boasts modern amenities and a commitment to delivering a pleasant guest experience through attentive service and a well-maintained environment.
The Bistro Attendant at Courtyard by Marriott Orl... Show More
The Bistro Attendant at Courtyard by Marriott Orl... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to operate point of sale systems such as MICROS
- Knowledge of food safety and sanitation standards
- Ability to communicate effectively with guests and co-workers
- Ability to stand and move about for extended periods
- Ability to lift and carry moderate weight
- Willingness to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Knowledge of food safety and sanitation standards
- Excellent communication and customer service skills
- Ability to operate point of sale systems such as MICROS
- Ability to multitask in a fast-paced environment
- Basic knowledge of beverage preparation including coffee and alcoholic beverages
Job Duties
- Presents menu, answers question, and takes order for food and beverage, utilizing suggestive selling techniques and following brand steps of service, check with guest regularly to ensure satisfaction and perform guest service recovery when needed
- Computes bill in MICROS, presents accurate check to guest, process payment, tracks sales receipts, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank
- Ensures tips are reported properly for tax processing
- Maintains counter and bar areas tidy and clean and stocks counter and bar at the end of each shift
- Inventories food supplies and equipment weekly, request supplies as needed
- Receives, dates, and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications
- Ensure complete knowledge of tables, seating, room capacity, hours of operation, proper table set-up
- Ensure complete knowledge of Bistro food and hot beverage standards, preparation method/time, ingredients, and quality standards of taste according to recipe, espresso machine and other kitchen equipment
- Ensure complete knowledge of all liquor brands, beer, wine selections, recipes, and garnishments per Bistro Standards
- Setup, breakdown, clean and sanitize all Front and Back of the House, to include clearing, cleaning tables, counter-tops, silverware, dinnerware, sweeping, vacuuming, removing/dispose of garbage
- Serve food courses and hot and cold beverages to guests
- Perform additional duties and projects as assigned
Job Criteria
Experience
No experience required
Job Location
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