
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $24.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The hiring establishment is a well-regarded dining and hospitality service provider specializing in offering exceptional culinary and entertainment experiences to residents and guests. This company operates multiple dining venues including the Oneida Dining Room and Laurelwood, where they emphasize outstanding customer service and hospitality. Known for its commitment to quality and guest satisfaction, the establishment continually strives to enhance dining services while supporting various events and social functions. Their focus extends beyond food service to include coordinated entertainment provided in partnership with other departments, showcasing a well-rounded approach to resident and guest engagement. This is a full-time position with varied shifts during days and evenings, offering experienced-based pay ranging from $17.50 to $24.00 per hour.
The role primarily involves supervising and supporting all dining services, bar operations, and Happy Hour functions to deliver an exceptional hospitality experience for all patrons. The individual will be responsible for the operational oversight of dining staff in multiple dining locations while providing leadership, coaching, and motivation. This ensures that the team consistently maintains high standards of service, efficiency, and quality. To complement the operational responsibilities, the person in this role will collaborate with the Life Enrichment Department, contributing to entertainment initiatives that enrich the overall experience for residents.
This supervisory role is critical in promoting a culture of outstanding customer service and operational excellence. The successful candidate will possess strong computer skills to create promotional materials such as flyers and announcements using Word and Excel, contributing to communication and marketing efforts. They will also play an integral role in helping Dining Services leadership achieve departmental goals related to guest satisfaction, operational efficiency, and profitability. By ensuring that staff are properly trained and motivated, the supervisor helps maintain the brand reputation and supports business growth. The position requires flexibility in work hours with varied shifts during days and evenings to meet service demand dynamics, making it a challenging and rewarding opportunity for candidates who thrive in a fast-paced hospitality environment.
The role primarily involves supervising and supporting all dining services, bar operations, and Happy Hour functions to deliver an exceptional hospitality experience for all patrons. The individual will be responsible for the operational oversight of dining staff in multiple dining locations while providing leadership, coaching, and motivation. This ensures that the team consistently maintains high standards of service, efficiency, and quality. To complement the operational responsibilities, the person in this role will collaborate with the Life Enrichment Department, contributing to entertainment initiatives that enrich the overall experience for residents.
This supervisory role is critical in promoting a culture of outstanding customer service and operational excellence. The successful candidate will possess strong computer skills to create promotional materials such as flyers and announcements using Word and Excel, contributing to communication and marketing efforts. They will also play an integral role in helping Dining Services leadership achieve departmental goals related to guest satisfaction, operational efficiency, and profitability. By ensuring that staff are properly trained and motivated, the supervisor helps maintain the brand reputation and supports business growth. The position requires flexibility in work hours with varied shifts during days and evenings to meet service demand dynamics, making it a challenging and rewarding opportunity for candidates who thrive in a fast-paced hospitality environment.
Job Requirements
- Minimum high school diploma or GED
- Previous related experience preferred
- Computer skills with Word and Excel
- Ability to work varied shifts including days and evenings
- Strong communication and leadership abilities
Job Qualifications
- Minimum high school diploma or GED
- 2-3 years experience in a related field preferred
- Proficient in Word and Excel
- Strong leadership and coaching skills
- Excellent customer service orientation
- Ability to work varied shifts including days and evenings
Job Duties
- Supervise all Bistro dining services, bar operations, and Happy Hour functions
- Support and coach dining services staff
- Oversee dining service quality and guest satisfaction
- Assist Life Enrichment Department with entertainment programs
- Promote outstanding customer service standards
- Help achieve departmental goals related to quality, efficiency, and profitability
- Create flyers and announcements using Word and Excel
Job Criteria
Experience
No experience required
Job Location
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