Bistro

Courtyard by Marriott is a globally recognized hotel brand that is part of the Marriott International portfolio. Known for its innovative approach to hospitality, Courtyard hotels are designed specifically to cater to business travelers while also welcoming leisure guests. The brand focuses on delivering exceptional service and comfort, creating an environment where guests feel valued and cared for throughout their stay. With properties across the world, Courtyard by Marriott offers a professional yet welcoming atmosphere, combining modern amenities with practical solutions to meet the unique needs of today’s travelers.

The Guest Service Expert position at Courtyard by Marriott located in Warren, Michigan, is a full-time, non-management role focusing on delivering an outstanding guest experience that goes well beyond simply serving food and drinks. In this role, you will engage with guests to create memorable and unique experiences that contribute to the overall appeal and reputation of the hotel’s dining services. The position emphasizes a hands-on approach where teamwork, attentiveness, and professionalism are critical to success.

As a Guest Service Expert, you will be responsible for setting tables, efficiently communicating with the kitchen staff, serving guests, and ensuring cleanliness and order in your work areas. This job requires standing, walking, and sometimes lifting or moving items weighing up to 25 pounds alone or up to 50 pounds with assistance. You will work in an environment where safety is paramount, following company policies and quality standards meticulously while maintaining a polished personal appearance. This position is tip eligible, highlighting the importance of excellent guest interaction and service quality.

At Courtyard by Marriott, associates are valued for their unique backgrounds and experiences, as the company is dedicated to creating an inclusive and respectful workplace. Joining this team means becoming part of a diverse culture that encourages growth, learning, and collaboration. This role is ideal for individuals who are passionate about hospitality, eager to contribute to a vibrant team, and enjoy creating positive experiences for guests in a lively, dynamic setting.

In addition to the operational duties, the role involves managing menu information accurately, maintaining communication efficiency among team members, and contributing to a seamless service experience. Flexibility in shifts and weekend availability is preferred, reflecting the dynamic nature of the hospitality industry and the need to meet guest demands at all times. The position also offers a chance to grow your career within Marriott International, an industry-leading company known for its commitment to excellence and associate development.