Bistro

Marriott International is a global leader in the hospitality industry, renowned for its commitment to quality and exceptional guest experiences. Within its diverse portfolio, the Courtyard brand stands out as a hotel designed specifically to cater to the needs of business travelers while also welcoming leisure guests. Located at 910 Iberville St, New Orleans, Louisiana, the Courtyard hotel embodies Marriott's mission to provide superior service, comfortable accommodations, and a welcoming atmosphere for all visitors.

This position is for a Guest Service Expert at the Courtyard hotel, a key role in delivering an outstanding dining and guest experience. The role is full time and classified as non-management, offering a vital opportunity to be part of a dynamic team focused on excellence in food and beverage services. The Guest Service Expert is not just responsible for serving food and drinks but plays an integral part in creating memorable, unique experiences that guests will carry with them beyond their meal.

The core responsibility involves a variety of tasks that contribute to effective guest service. This includes setting tables with precision, communicating seamlessly with kitchen staff to ensure orders and requests are handled efficiently, actively engaging with guests to meet their needs, and maintaining cleanliness in work areas. These duties require the Guest Service Expert to be proactive, attentive, and dedicated to creating a pleasant environment.

Working in this role involves physical stamina and the capacity to manage multiple responsibilities simultaneously. The position demands standing, sitting, and walking for extended periods, sometimes on uneven or slippery surfaces, necessitating careful attention to safety. Additionally, the role requires the ability to lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with help, including reaching overhead and bending to manage these tasks effectively.

Marriott International emphasizes a professional approach, expecting all Guest Service Experts to uphold company policies, safety standards, and a polished personal appearance at all times. Communication skills are equally important, as are the ability to manage the menu knowledgeably and adapt to various situations that arise during service.

The preferred qualifications for this role include a high school diploma or G.E.D., with less than one year of related work experience being acceptable. The position does not require supervisory experience or specific licenses or certifications, making it an ideal opportunity for individuals new to the hospitality industry or seeking to grow their career within a supportive and inclusive environment.

Marriott International prides itself on being an equal opportunity employer, fostering a culture that celebrates diversity and inclusion. They actively promote a workplace free from discrimination based on disability, veteran status, or any protected status, ensuring all associates feel valued and respected.

Joining the Courtyard team offers more than a job. It provides a chance to be part of a global family where you can do your best work, find your purpose, belong to a supportive community, and become the best version of yourself. For those passionate about enhancing guest experiences and working in a collaborative and energetic atmosphere, this role represents a meaningful step forward.