Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Partner ownership opportunities
Career development programs
Job Description
H-E-B is a leading American supermarket chain renowned for its commitment to exceptional customer service, quality products, and its deep roots in the communities it serves. Established for over a century, H-E-B operates numerous stores primarily in Texas and northern Mexico, offering a broad range of grocery and household items. The company's dedication not only centers on providing top-quality products but also fostering a work environment where employees—referred to as Partners—are encouraged to grow, innovate, and contribute significantly to the company’s success. H-E-B's unique ‘partner-owned’ business model allows eligible employees to become company owners, emphasizing a culture where the people... Show More
Job Requirements
- Minimum age 18
- high school diploma or equivalent
- completion of company orientation and food safety and sanitation training upon hire
- ability to function in a fast-paced retail environment with detailed and precise tasks
- ability to work effectively with customers and stay attentive to their needs
- physical ability to perform department-specific tasks including standing, walking, bending, reaching, lifting (up to 55 lbs or more depending on department)
- willingness to comply with H-E-B food safety and sanitation standards
- good communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- effective communication and interpersonal skills
- ability to work in a fast-paced retail environment
- strong basic product knowledge
- ability to operate computer systems and equipment such as PC, scales, label machines
- knowledge of food safety and sanitation practices
- planning and organizing skills
- strong customer service skills
- reading and writing skills
Job Duties
- Provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products
- assists them with selections
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, rotates, and culls products for poor quality
- assists in technical areas as needed (e.g., basic set-up and clean-up processes)
- uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- cleans and sanitizes display cases
- operates and maintains equipment properly
- complies with H-E-B food safety and sanitation standards
- complies with department/store operating procedures
- records production and shrink to aid in production planning (Bakery)
- assists in technical areas such as baking, frying, and decorating (Bakery)
- culls bakery products for poor quality and expiration dates (Bakery)
- takes care of service counter customers (Deli)
- uses ordering system applications (Deli)
- uses Fresh Production Planner (Deli)
- performs inventory management processes as required (Deli)
- ensures catering orders are prepared and ready in time for customer pickup (Deli)
- performs all sanitation and maintenance tasks for Deli slicers (Deli)
- serves and packages products at customer's request (Prepared Foods)
- educates customers on preparation and reheating instructions of prepared foods (Prepared Foods)
- prepackages condiments for prepared food items (Prepared Foods)
- cuts, slices, dices, and chops food in preparation for chef (Prepared Foods)
Job Location
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