Birthday Party Host

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.50 - $14.25

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid holidays

Career Development

Job Description

Spare Time Entertainment is a dynamic and family-friendly entertainment center known for providing memorable birthday party experiences and recreational activities such as bowling, arcade games, laser tag, and escape rooms. Our company is dedicated to ensuring that each guest enjoys a safe, fun, and seamless visit, supported by a team committed to exceptional service. With a welcoming atmosphere and a focus on delivering high-quality events, we strive to create lasting memories for children and families celebrating special occasions. Spare Time Entertainment values teamwork, professionalism, and attention to detail, offering an environment where employees can grow and contribute meaningfully to the guest experience.

The role of Party Supervisor at Spare Time Entertainment is an engaging and hands-on leadership position responsible for assisting in the planning and execution of birthday parties and events. This full-time role involves overseeing the party staff, training new and veteran team members, ensuring smooth coordination between various departments, and guaranteeing that party guests receive attentive and personalized service throughout their celebration. The Party Supervisor works closely with parents and guests to proactively handle any issues, manage party schedules, and maintain a safe environment on the bowling lanes and other activity areas. This position demands excellent organizational skills, a high level of customer service, and the ability to multitask in a fast-paced, loud, and lively setting with large crowds and children.

Key responsibilities include making confirmation calls for planned events, coordinating with the Party Patrol team, overseeing food and beverage service, and assisting with event setup and cleanup. The Party Supervisor also interacts professionally with guests by adhering to Spare Time's Service Standards, promotes team collaboration, and ensures that all party elements run on time and according to plan. This role requires standing and walking for extended periods and the physical ability to lift up to 50 pounds, reflecting the active and physical nature of the job. Overall, the Party Supervisor is integral to delivering exceptional birthday party experiences and supporting the operational success of Spare Time Entertainment’s event offerings.

Job Requirements

High school diploma or equivalent preferred
2+ years of guest service experience in a comparable field
Able to stand and walk for extended periods of time
Able to lift 50 pounds
Comfortable working in a loud environment with lighting effects such as lasers and strobes
Experience working with large crowds and children

Job Qualifications

High school diploma or equivalent preferred
2+ years of guest service experience in a comparable field

Job Duties

Assist event planner with birthday party planning including making confirmation calls, offering party enhancements, scheduling Party Patrol team, mapping out party lanes
Plan and conduct training for new teammates and continued education for the veteran team
Provide supervision and support to the party staff to ensure efficient event execution
Meet with each party parent during the event so that you can proactively make changes as necessary to correct any potential issues
Aid in preparing party area and tables with required party supplies
Greet guests and escort them to the party area
Assist with the coordination of party activities times with guests and teammates within each department
Oversee the party patrol during the party bowling experience as they help to secure shoes, teach safety on the lanes, deliver instructions, manage the group, and collect shoes back
Oversee the party patrol during the party gaming experience in arcade, laser tag, and/or escape room where applicable
Place food and beverage order into kitchen via paper order form or ringing through register
Ensure food and beverage orders are delivered in a timely manner, aid in delivery to party area
Assist with dessert and encourage singing
Aid in event breakdown and clean up to be able to turn the areas over faster for other guests
Assist the front desk team with managing the birthday tab on the register
Collect birthday payments through the register and confirming any deposits have been applied to bill
Gather all required paperwork for the shifts
Interact professionally by using Spare Time Service Standards
Other duties as assigned