Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $29,993.90 - $37,978.96
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
equal opportunity employment
Job Description
The Michaels Companies Inc. is a renowned leader in the arts and crafts retail industry, operating over 1,300 stores across 49 states in the U.S. and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the premier creative destination for millions of customers who seek quality craft supplies, home décor, framing services, and unique handmade goods. Beyond their physical stores, Michaels extends its creative reach through an extensive online presence, offering customers an easy and convenient way to shop various craft products and event services. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Must satisfy federal, state, and local legal requirements for the job
- Ability to perform essential functions with or without reasonable accommodations
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational skills and creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft project completion and perform related activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before, during, and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- enroll customers in rewards and credit card programs
- educate customers on the Voice of Customer (VOC) survey
- assist with omni-channel order processes including BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- maintain a positive and respectful workplace attitude and serve as a role model
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Location
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