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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
The Michaels Companies Inc. is a leading retail chain specializing in arts and crafts supplies, custom framing, and decoration products. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized as North America's premier destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels nurtures a passion for creativity among its customers by providing a wide range of high-quality products and expert services designed to inspire and support craft makers of all ages... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and use ladders
- Must satisfy federal, state, and local legal requirements for employment
- Willingness to work nights, weekends, and early mornings as needed
- Must be able to perform physical tasks safely
- Public retail environment work experience
- Ability to follow company policies and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children's events
- Good communication skills including written, verbal, and listening
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail and customer service experience
- Ability to handle job stress and interact effectively with diverse individuals
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Assist customers with shopping and locating products
- Provide fast and friendly checkout experience
- Promote Rewards program and credit card enrollments
- Educate customers on Voice of Customer survey
- Support Omni channel processes like Buy Online Pickup in Store
- Participate in unloading trucks, stocking, and merchandise recovery
- Support shrink and safety programs
- Follow Standard Operating Procedures and maintain company compliance
- Interact respectfully with others and promote a positive image
- Be cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness and maintenance
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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