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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
The Michaels Companies Inc. is a premier North American arts and crafts retail store with over 1,300 locations across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has a long-standing reputation as the destination for creativity and celebration. The company operates both brick-and-mortar stores and an online platform, offering a broad assortment of arts and crafts supplies, custom framing, and specialty merchandise through its subsidiary, Artistree. Michaels prioritizes fostering creativity by catering to customers of all ages, from children to seniors, enabling them to explore their artistic abilities and celebrate special moments through crafting.... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and organizing events
- Experience in retail or customer service
- Ability to stand for long periods
- Ability to lift and carry heavy boxes
- Ability to access high shelves using ladders or similar equipment
- Strong interpersonal skills
- Ability to communicate effectively
- Ability to perform physical tasks including bending, reaching, and moving within the store
- Willingness to work flexible hours including evenings and weekends
- Must be able to follow company policies and safety procedures
Job Qualifications
- Experience in event planning or coordination
- Experience working with children and organizing children’s events
- Previous retail or customer service experience
- Strong communication skills including written, verbal, and nonverbal
- Ability to engage effectively with customers of all ages
- Organizational and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to manage stress and interact positively with team members
- Experience demonstrating craft projects
- Basic administrative skills such as email correspondence and record keeping
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and crafting classes
- Engage customers of all ages by creating a fun and creative environment
- Demonstrate craft projects and provide instructions
- Prepare and set up party additions such as goodie bags and balloons
- Inform customers and team members about upcoming events
- Handle administrative tasks like responding to emails and filling out paperwork
- Adjust event plans based on feedback
- Ensure customer satisfaction during events
- Maintain cleanliness and safety standards
- Load and unload deliveries
- Assist customers with shopping and locating products
- Operate the cash register with friendly and efficient service
- Promote rewards program and credit card enrollments
- Support omnichannel processes including online ordering and in-store pickup
- Assist with stock management and merchandising
- Participate in loss prevention programs
- Adhere to company policies and operational procedures
- Maintain positive and respectful interactions with team members and customers
- Participate in store cleanliness and maintenance activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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