Birdies Cafe & Bar Barista

Katy, TX, USA|Onsite

Job Overview

Compensation

Hourly

Range $14.50 - $16.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Mentoring

Job Description

Omni Houston Hotel is a luxurious hotel situated in the prestigious Uptown Post Oak/Galleria area of Houston, Texas. Known for its impeccable grounds and exceptional service, the hotel offers guests premium accommodations with stunning views of Downtown Houston as well as a beautiful resort-style pool area. As part of Omni Hotels & Resorts, a highly respected hospitality company, the Omni Houston Hotel exemplifies a culture of respect, gratitude, and empowerment among its associates. The hotel's central location places guests moments away from Houston’s vibrant city life, entertainment venues, shopping districts, and cultural attractions, making it a prime destination for both business and leisure travelers. The Omni Houston Hotel prides itself on delivering an unrivaled guest experience by combining a luxurious setting with attentive, friendly service from its dedicated team members.

The role available at Omni Houston Hotel focuses on the coffee and bar operations within the resort. This position is crucial as it directly impacts guest satisfaction by providing extraordinary customer service alongside expertly prepared beverages. The associate in this position will be responsible for the day-to-day running of coffee and bar outlets, including opening and closing duties and ensuring all service areas are maintained to the highest standards. The role requires an individual who is motivated, customer-oriented, and capable of working effectively both independently and as part of a team. This position demands flexibility in scheduling due to variable hours and requires maintaining impeccable personal appearance and professional demeanor in line with Omni standards. Through extensive training and mentoring, this role offers opportunities for growth and development within a dynamic and motivating environment. The successful candidate will benefit from working for an acclaimed company recognized for its commitment to quality, customer service, and a positive, respectful workplace culture. The job invites individuals who are passionate about serving others and flourish in fast-paced, high-expectation hospitality settings. It presents an excellent opportunity for those seeking a rewarding career in hospitality focusing on beverage service and guest interaction, offering both challenges and the chance to contribute to a highly regarded hotel brand.

Job Requirements

High school diploma or equivalent
Previous experience in coffee or bar service preferred
Current Texas Food Handlers certification
Ability to communicate clearly in English
Scheduling flexibility including weekends and holidays
Ability to stand for extended periods
Ability to lift and move moderate weights
Knowledge of cash handling and Point of Sale systems
Friendly and customer service oriented attitude

Job Qualifications

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone
Previous customer service experience is strongly preferred
Scheduling flexibility, including willingness to work weekends and holidays
General knowledge of cash handling and Point of Sale systems is preferred
Must have and maintain current Texas Food Handlers certification
Must be able to lift and move moderate weights
Must be able to stand for extended periods of time

Job Duties

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort
Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working
Responsible for either the opening or closing of the outlet as assigned by the Outlet Managers or Outlet Supervisor
Ensure that outlets are open on time
Produce quality beverages for customers such as lattes, cappuccinos, and other espresso-based drinks, blended drinks and coffee
Responsible for maintaining assigned bank each shift
Alert Outlet Managers or Outlet Supervisor of any inventory shortages or ordering needs
Follow up on daily projects to ensure follow through
Assist with physical inventory when needed
Responsible for maintaining a clean work area
Responsible for maintaining general knowledge of the Hotel property, including locations of dining outlets, pools, knowing property’s daily activities for guests and their children, etc. in order to assist guests and members
Complete other tasks as assigned by management