Bilingual Store Associate (Spanish)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
wellness programs

Job Description

Sherwin-Williams is a global leader in the paint and coatings industry, dedicated to inspiring and improving the world by coloring and protecting what matters. With a strong commitment to innovation, quality, and customer satisfaction, Sherwin-Williams serves a diverse client base including retail customers, wholesale partners, contractors, and professionals. The company’s products are renowned for their durability, vibrant color options, and advanced formulation, making Sherwin-Williams a trusted name in painting and protective coatings worldwide.

As a company, Sherwin-Williams prioritizes its people by fostering an inclusive culture that supports personal growth, professional development, and community engagement. They provide employees with competitive benefits, flexible work arrangements, and opportunities for career advancement. Their mission goes beyond just selling paint; it’s about building relationships and delivering solutions that meet customers’ needs while contributing to healthier and more sustainable environments.

The role of Store Associate at Sherwin-Williams is essential to the success of its retail stores and plays a pivotal part in upholding the company’s reputation for excellent customer service and quality. Store Associates engage closely with both wholesale and retail customers to understand and meet their needs by effectively answering questions and recommending appropriate Sherwin-Williams products and solutions. This position requires maintaining high standards of product display, store upkeep, and customer interaction to ensure a welcoming and productive shopping experience.

Store Associates are tasked with consistently achieving the store’s sales goals through diligent customer service, accurate sales processing, and inventory management. They handle product tinting and mixing according to customer specifications, manage stock levels, and ensure the store environment reflects Sherwin-Williams’ quality standards. Additionally, this role involves collaborating with team members and management to suggest and implement ways to improve sales and operational efficiency.

In this position, associates must also adhere to company policies regarding customer interaction, cash handling, and security, given their access to sensitive information and merchandise. Sherwin-Williams values safety and integrity, emphasizing compliance with all regulations to protect customers, employees, and business operations.

Employment as a Store Associate at Sherwin-Williams offers individuals a chance to work in a stable and growth-oriented company that values teamwork, respect, and dedication. This role supports a dynamic work environment with a focus on employee well-being, career development, and community connection. The hiring process includes an online application, digital video interview, and in-store interview to ensure the most qualified candidates are matched with this rewarding position.

Overall, Sherwin-Williams provides an opportunity for motivated individuals to build a meaningful career in retail and sales within a respected industry leader. Working as a Store Associate offers exposure to a broad range of product knowledge, customer service skills, and operational experience that can lead to future advancement within the company.

Job Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Job Qualifications

  • Have at least a High School diploma or GED
  • Have at least one (1) year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment

Job Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

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