Job Overview
Compensation
Hourly
Exact $16.00
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Employee assistance program
Job Description
Sherwin-Williams is a well-established company recognized globally for its high-quality paints, coatings, and innovative solutions designed to inspire and improve the world by coloring and protecting what matters. As a leader in the retail and wholesale paint industry, Sherwin-Williams is committed to providing its customers with products that make spaces brighter and stronger. The company prides itself on cultivating a stable, growing, and dynamic work environment where employees can develop their skills and grow their careers while contributing to the company's ongoing success.
Sherwin-Williams retail stores operate as customer-centric hubs where knowledgeable store associates play a key role in enhancing the shopping experience. These stores are not only places to purchase paint and related products but also serve as trusted sources of expert advice and solutions tailored to customer needs. The company emphasizes creating an inclusive, diverse workplace with a robust commitment to community engagement and employee well-being. Sherwin-Williams offers comprehensive benefits and opportunities for career advancement to support its workforce in living healthier, saving smarter, and feeling better.
The Store Associate position is a vital role within Sherwin-Williams’ retail stores, responsible for delivering outstanding customer service and driving sales performance. Store Associates work directly with both wholesale and retail customers to understand their requirements, answer questions about Sherwin-Williams’ product line, and recommend appropriate solutions. They also resolve any customer concerns promptly, ensuring maximum satisfaction.
In addition to customer interaction, Store Associates maintain the store's appearance and product quality to uphold Sherwin-Williams’ high standards. This includes tasks like stocking shelves, setting up displays, cleaning store equipment, and assisting in loading and unloading deliveries. Moreover, associates must stay informed about the features and benefits of products available, helping to foster customer trust and loyalty.
The role requires individuals who are customer-focused, proactive in achieving sales goals, and capable of working both independently and as part of a team. Store Associates also handle sales transactions accurately and follow inventory control procedures to maintain efficient store operations. The position involves working with confidential customer information and valuable merchandise, which necessitates a commitment to security and integrity.
Sherwin-Williams advocates for fair hiring practices and supports inclusive employment policies, welcoming candidates from diverse backgrounds. The hiring process involves an online application, a flexible video interview, and an in-store interview to assess candidate suitability. The company prioritizes a safe working environment and follows all legal requirements related to employment screening.
Sherwin-Williams also supports employee growth through ongoing training and recognition, ensuring that associates receive the tools and resources needed to succeed. The company’s culture nurtures long-term career development and fosters connections within an inclusive and supportive team environment.
This role is perfect for individuals seeking a rewarding position in retail sales with a well-respected industry leader that values customer service excellence, career advancement, and community involvement. Working as a Sherwin-Williams Store Associate means you’re contributing to a mission that inspires and protects, all while enjoying competitive wages and comprehensive benefits.
Sherwin-Williams retail stores operate as customer-centric hubs where knowledgeable store associates play a key role in enhancing the shopping experience. These stores are not only places to purchase paint and related products but also serve as trusted sources of expert advice and solutions tailored to customer needs. The company emphasizes creating an inclusive, diverse workplace with a robust commitment to community engagement and employee well-being. Sherwin-Williams offers comprehensive benefits and opportunities for career advancement to support its workforce in living healthier, saving smarter, and feeling better.
The Store Associate position is a vital role within Sherwin-Williams’ retail stores, responsible for delivering outstanding customer service and driving sales performance. Store Associates work directly with both wholesale and retail customers to understand their requirements, answer questions about Sherwin-Williams’ product line, and recommend appropriate solutions. They also resolve any customer concerns promptly, ensuring maximum satisfaction.
In addition to customer interaction, Store Associates maintain the store's appearance and product quality to uphold Sherwin-Williams’ high standards. This includes tasks like stocking shelves, setting up displays, cleaning store equipment, and assisting in loading and unloading deliveries. Moreover, associates must stay informed about the features and benefits of products available, helping to foster customer trust and loyalty.
The role requires individuals who are customer-focused, proactive in achieving sales goals, and capable of working both independently and as part of a team. Store Associates also handle sales transactions accurately and follow inventory control procedures to maintain efficient store operations. The position involves working with confidential customer information and valuable merchandise, which necessitates a commitment to security and integrity.
Sherwin-Williams advocates for fair hiring practices and supports inclusive employment policies, welcoming candidates from diverse backgrounds. The hiring process involves an online application, a flexible video interview, and an in-store interview to assess candidate suitability. The company prioritizes a safe working environment and follows all legal requirements related to employment screening.
Sherwin-Williams also supports employee growth through ongoing training and recognition, ensuring that associates receive the tools and resources needed to succeed. The company’s culture nurtures long-term career development and fosters connections within an inclusive and supportive team environment.
This role is perfect for individuals seeking a rewarding position in retail sales with a well-respected industry leader that values customer service excellence, career advancement, and community involvement. Working as a Sherwin-Williams Store Associate means you’re contributing to a mission that inspires and protects, all while enjoying competitive wages and comprehensive benefits.
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Job Qualifications
- Have at least a high school diploma or GED
- Have at least one year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Job Criteria
Experience
No experience required
Job Location
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