Bilingual Senior Personal Banker

FNBT is a reputable banking institution committed to providing exceptional financial services to its diverse client base. As a bank dedicated to fostering community growth and financial well-being, FNBT offers a wide range of banking products and personalized customer service to meet the needs of all customers, including a significant Spanish-speaking population. Known for its inclusive and supportive work environment, FNBT values integrity, teamwork, and professional development. The bank strives to maintain high standards of operational excellence while ensuring safety and security in all transactions. Employment at FNBT represents an opportunity to join a respected organization with a strong focus on customer satisfaction and community involvement. This position at FNBT is a full-time role that involves direct interaction with customers, contributing to both the service and sales efforts of the branch. The salary reflects the importance of the role and the responsibilities involved, with additional benefits provided to support employee well-being.

The role of the Teller at FNBT is integral to the bank's day-to-day operations and customer relations. Under direct supervision, the Teller is responsible for delivering outstanding customer service by managing receipt and payment of cash, ensuring accuracy in all financial transactions, and maintaining compliance with established bank policies. This position demands a proactive approach in offering bank products and services by evaluating customer relationships and needs. Tellers are accountable for meeting personal monthly new account production goals as assigned by upper management and actively participating in a dynamic sales environment that may include in-store prospecting.

Key responsibilities include processing deposits and withdrawals, verifying cash and check amounts, scrutinizing endorsements, and safeguarding against counterfeit checks and fraudulent identification. Entering transactions into the computer system accurately and issuing receipts are critical to maintaining operational integrity. Additionally, the Teller processes money orders, cashier's checks, bank-to-bank wires, certificates of deposit, Western Union wires, and cash advances. Cross-selling bank services and products is vital to the growth of the bank and fulfilling customer needs. The role requires a commitment to regular attendance and punctuality, the ability to work in a busy, sometimes stressful, and noisy branch environment, and adherence to flexible scheduling based on business needs.

Tellers at FNBT must be capable of standing or walking for extended periods and operating office machinery effectively. Physical ability to lift up to 50 pounds is also necessary. The position emphasizes teamwork, requiring that candidates relate well with colleagues in a cooperative environment. The role is suitable for individuals who thrive under supervision, demonstrate accountability, and possess strong customer service skills. Bilingual ability in English and Spanish is essential to effectively serve the bank's diverse clientele. FNBT is an equal opportunity employer that supports the professional growth of its employees through comprehensive training programs and a supportive workplace culture.