Bilingual Receptionist / Front Office Coordinator

We are a distinguished granite and marble showroom located in Houston, TX, renowned for providing top-quality natural stone products and exceptional customer service to both residential and commercial clients. Our showroom is designed to offer a welcoming and professional environment for customers seeking the highest standards in granite and marble selections. As a company committed to excellence and customer satisfaction, we pride ourselves on maintaining a clean, organized, and efficient workspace that reflects our core values and dedication to quality.

We are currently seeking a Bilingual Receptionist / Front Office Coordinator to join our team. This key role is essential for maintaining the smooth operation of our office by managing the flow of visitors and providing high-level clerical support. The ideal candidate will serve as the first point of contact for customers and visitors, creating a positive and professional first impression. Responsibilities include greeting walk-in customers and visitors, determining their needs, and ensuring they are promptly directed to the appropriate department such as sales, administration, or logistics. Additionally, the receptionist will handle incoming phone calls, take messages, and manage general company correspondence efficiently.

The candidate will also assist the Operations Manager with organizing important documents, managing office supplies, and maintaining a clean and orderly showroom and waiting area. Maintaining both physical and electronic filing systems is a crucial responsibility, ensuring that all documentation is systematically organized and easily accessible. The role also involves preparing, editing, and formatting basic reports, memos, and other documents necessary to support the sales and administrative teams. This position requires excellent verbal and written communication skills, strong proficiency in Microsoft Office Suite (particularly Word and Excel), and the ability to multitask with keen attention to detail.

Working hours are Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 9:00 AM to 2:00 PM, reflecting the showroom's schedule for optimum customer service coverage. The compensation offered ranges from $17.00 to $20.00 per hour. This position is perfect for a professional who enjoys providing exceptional customer service, is highly organized, and is comfortable working in a dynamic office environment. Being bilingual in English and Spanish is essential to effectively assist our diverse customer base and internal team.

Joining our team means becoming part of a company that values professionalism, customer satisfaction, and operational efficiency. You will be a vital part of the front office, directly supporting business operations by ensuring every guest is greeted promptly and seen by the right team member. Our safe and modern office and showroom environment provide a great setting to develop your skills and thrive as part of a dedicated team committed to excellence in the natural stone industry.