
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Parental leave
Vision Insurance
Job Description
ServiceMaster is a well-established, minority-owned cleaning service provider that has been operating in the Portland metropolitan area for over 50 years. Known for its commitment to delivering remarkable service rather than simply offering a commodity, ServiceMaster prides itself on a foundation of consistent service delivery, diversity, and rigorous employee training. This approach ensures excellence in green cleaning fundamentals, setting ServiceMaster apart in the cleaning service industry. As an Equal Opportunity Employer, ServiceMaster values diversity and inclusion, ensuring all applicants receive fair consideration regardless of race, color, religion, national origin, political belief, sex, age, union activity, marital status, citizenship, mental or physical disability, sexual orientation, or any other legally protected status. The company operates as a franchise independently owned and managed by a ServiceMaster Clean franchisee, contributing to a diverse community and collaborative work environment.
The role of the Bilingual Receptionist Administrative Assistant at ServiceMaster is a vital position that serves as the first point of contact for employees, applicants, clients, and visitors. This position supports the HR Manager and office staff, promoting teamwork and upholding the company’s core values and objectives. The ideal candidate is bilingual in Spanish, highly organized, proactive, and capable of managing multiple administrative tasks efficiently within a fast-paced work setting. Responsibilities include greeting all visitors warmly and professionally, maintaining the cleanliness and organization of the lobby and common areas, managing deliveries, handling phone communications with professionalism, and supporting staffing and HR functions such as applicant tracking and onboarding coordination.
Additional duties involve data entry tasks related to employee attendance and payroll, maintaining records for employee incidents and warnings, and coordinating employee recognition efforts like birthday and anniversary cards as well as condolence gestures. The role also includes monthly office supply management, newsletter preparation, calendar updates, and providing technical support for office equipment. Candidates should expect to assist in organizing company events like quarterly meetings and picnics, as well as performing other special projects as assigned. The compensation for this position is competitive at $24.00 per hour, reflecting the importance of this position in maintaining smooth and effective operations at ServiceMaster. Joining ServiceMaster presents an opportunity to work within a passionate and talented network committed to service excellence and professional growth.
The role of the Bilingual Receptionist Administrative Assistant at ServiceMaster is a vital position that serves as the first point of contact for employees, applicants, clients, and visitors. This position supports the HR Manager and office staff, promoting teamwork and upholding the company’s core values and objectives. The ideal candidate is bilingual in Spanish, highly organized, proactive, and capable of managing multiple administrative tasks efficiently within a fast-paced work setting. Responsibilities include greeting all visitors warmly and professionally, maintaining the cleanliness and organization of the lobby and common areas, managing deliveries, handling phone communications with professionalism, and supporting staffing and HR functions such as applicant tracking and onboarding coordination.
Additional duties involve data entry tasks related to employee attendance and payroll, maintaining records for employee incidents and warnings, and coordinating employee recognition efforts like birthday and anniversary cards as well as condolence gestures. The role also includes monthly office supply management, newsletter preparation, calendar updates, and providing technical support for office equipment. Candidates should expect to assist in organizing company events like quarterly meetings and picnics, as well as performing other special projects as assigned. The compensation for this position is competitive at $24.00 per hour, reflecting the importance of this position in maintaining smooth and effective operations at ServiceMaster. Joining ServiceMaster presents an opportunity to work within a passionate and talented network committed to service excellence and professional growth.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years of receptionist or administrative assistant experience
- Bilingual in Spanish
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite including Excel
- Ability to handle confidential information with discretion
- Professional appearance
- Strong problem-solving skills
- Ability to remain calm in stressful situations
- Team-oriented and customer service focused
Job Qualifications
- High school diploma or equivalent required
- Minimum of 2 years of experience as a receptionist or administrative assistant
- Bilingual in Spanish required
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite, including Excel
- Ability to handle confidential information with discretion and professionalism
- Professional appearance and positive demeanor
- Strong problem-solving skills and proactive attitude
- Ability to remain calm and composed in stressful situations
- Team-oriented mindset with a strong customer service focus
Job Duties
- Greet employees, applicants, clients, and visitors in a warm and professional manner
- Maintain a clean and welcoming lobby area
- Keep kitchen and common areas clean, organized, and restocked
- Receive and sign for deliveries and packages
- Answer and direct incoming phone calls
- Screen employee calls and forward messages to appropriate staff
- Screen sales calls directed to management
- Maintain and distribute the daily phone log before 9:30 AM
- Print job applications and hiring packets
- Maintain applicant tracking logs and Excel spreadsheets
- Collect copies of IDs and take photos of new hires
- Assist with onboarding and safety video coordination
- Create workers' compensation claim folders
- Schedule interviews and send interview confirmation emails
- Schedule employee training questionnaires within two weeks of hire
- Record employee call-outs and time-off requests in Excel
- Add employees to Express Time and payroll spreadsheets
- Prepare hiring documentation for payroll processing
- Maintain records for warnings, incidents, and accident reports
- Assist with filing and document organization
- Prepare birthday, anniversary, and sympathy cards for employees
- Coordinate employee condolence flowers and cards
- Assist with distributing supplies and tracking company equipment returns
- Manage T-shirt inventory and office supply orders by the 10th of each month
- Prepare the monthly newsletter by the 27th of the previous month
- Update and distribute the Moda calendar by the last business day of the month
- Laminate insurance cards, key tags, and other materials
- Assist with internet, copier, and phone troubleshooting
- Support company events such as quarterly meetings, company picnics, and open houses
- Perform additional duties and special projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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