Bilingual Program Case Coordinator

MENTOR Adult Day Health, a proud member of the Sevita family, specializes in providing day programs tailored for elders who have complex medical or rehabilitative needs. The organization's main mission is to enable seniors to receive high-quality healthcare services while allowing them to remain active and engaged within their communities. This model supports a higher quality of life by allowing participants to continue living in their own homes rather than facing institutionalized care options. With a team of qualified, experienced licensed nurses and caregivers, MENTOR Adult Day Health ensures that each participant receives individualized care and assistance suited to their unique health requirements. \n\nThe Program Case Coordinator role at Joyful Living Adult Day Health Care is specially designed for individuals fluent in Cantonese or Mandarin, reflecting the program's commitment to accessible, culturally sensitive care. This role requires a candidate with a keen ability to organize people, documentation, and complex processes within a medical or rehabilitation setting. The coordinator will play a critical part in overseeing participant services, managing detailed documentation, facilitating admissions, and ensuring seamless continuity of care across multiple internal and external health providers. The ideal candidate will leverage their organizational and communication skills to support the health and social wellbeing of adult day health participants, acting as a vital link between patients, families, and healthcare teams. \nThis position offers a consistent day shift schedule from Monday to Friday with no weekend work, providing a balanced professional and personal life. The compensation range for this role is competitive, between $24 and $26 per hour, accompanied by a robust benefits package including medical, dental, and vision insurance; 401(k) retirement plan with company match; paid time off (PTO) and paid holidays starting from day one; employee referral bonuses; and a convenient Dayforce Wallet feature allowing access to earned wages before payday. Additionally, employees benefit from the Perks at Work discount program, supporting overall wellbeing beyond the workplace. \n\nJoining this team means becoming part of a leading provider in home and community-based specialized health care that impacts over 50,000 individuals nationwide. With over 50 years of service excellence and a workforce of more than 40,000 dedicated team members, Sevita and its affiliates, including MENTOR Adult Day Health, prioritize growth, independence, and quality of life for people facing physical, intellectual, or behavioral challenges. The Program Case Coordinator is empowered to make meaningful contributions to participant support, family communication, and community integration, making this role both rewarding and impactful within the healthcare continuum.