Bilingual Patient Coordinator

CHOICE Healthcare Services is a leading provider of pediatric dental care in the Southwest United States, known for its commitment to offering high quality healthcare to children within the community. As the largest provider of pediatric dental services in this region, CHOICE Healthcare Services places a strong emphasis on creating accessible healthcare environments that prioritize patient wellbeing and comprehensive care. The company operates with a mission to ensure that every child has access to the dental care they need, supported by a team-oriented culture, professional growth opportunities, and leadership that promotes both personal and career development. Employees at CHOICE benefit from a supportive work atmosphere that fosters engagement and celebrates team achievements through various events and recognitions. With a comprehensive benefits package and a focus on work-life balance, CHOICE Healthcare Services values each teammate and recognizes the importance of their role in delivering exceptional care.

The Patient Coordinator position at CHOICE Healthcare Services is an essential front office role responsible for managing the scheduling and administrative operations that directly impact patient flow and service quality. The Patient Coordinator serves as the first point of contact for patients and their families, facilitating appointment scheduling, check-in and check-out processes, payment collections, and customer service activities. This role requires someone who is bilingual in Spanish to effectively communicate with a diverse patient population. The Patient Coordinator supports daily operations by performing tasks such as handling insurance eligibility verification, processing no-show reports, and managing treatment and recall appointment confirmations. Candidates in this role must demonstrate strong interpersonal skills, the ability to work collaboratively with others, and maintain a reliable attendance record. The position offers a pay range of $16.90 to $18.89 per hour, depending on experience, and provides an opportunity to be part of a healthcare team dedicated to improving children’s oral health and well-being. This role combines administrative duties with direct patient interaction, making it ideal for individuals who enjoy working in a dynamic healthcare setting where they can contribute to patient satisfaction and operational efficiency.