Bilingual Patient Care Coordinator Front Office Bilingual Medical Assistant, Back Office

The hiring company is a healthcare provider operating multiple offices in the West Valley area, including Westgate Office, Sun City Office, and Deer Valley Office. As a well-established medical service provider, they focus on delivering comprehensive patient care through a team-oriented approach that integrates both front office and back office medical assistant roles. The organization prioritizes effective communication, quality patient care, and operational efficiency while fostering a supportive and positive workplace culture. They emphasize equal opportunity employment and diversity, ensuring all patients and employees are treated with respect and dignity. They also provide their employees with competitive compensation and a comprehensive benefits package including paid time off and medical, dental, and vision benefits, reinforcing their commitment to staff wellness and growth.

The role of Bilingual Patient Care Coordinator/Medical Assistant combines responsibilities both at the front office and back office settings, requiring a professional proficient in Spanish to assist with patient care and office support. Under the guidance of the Office Coordinator, this hybrid role encompasses a wide range of duties such as patient intake, clinical assistance, clerical tasks, patient education, and efficient scheduling. The successful candidate will perform vital sign measurements, administer injections, manage anemia and iron levels, assist with blood pressure monitoring, and support physician notifications regarding patient status changes or abnormal results. Additionally, the role involves specimen collection and processing, maintaining patient medical records including electronic medical records (EMR), handling dictation logs, and processing hospital disposition and recall reports.

This position demands a multi-skilled medical assistant who can navigate both administrative and clinical environments effectively while maintaining a compassionate and professional demeanor. The coordinator ensures optimal scheduling utilization, manages office and medical supplies inventory, and supports the broader medical team through clerical duties such as mail distribution, filing, scanning, and answering phone calls. High attention to detail and adherence to HIPAA regulations for medical record requests are essential. The role may require occasional reporting to alternate worksites within the organization’s locations.

The company highly values excellent interpersonal skills, especially for interfacing with patients, staff, and external vendors, and seeks candidates with a customer service-oriented mindset who can contribute to a positive and collaborative work environment. Requirements include current medical assistant certification or completion of an accredited training program and preferably 1-2 years of experience in either front office or back office medical assistant roles. The candidate must be able to use standard medical and office equipment, demonstrate the ability to multitask effectively, and have the physical capability to lift or move up to 50 pounds. This in-person role offers a meaningful opportunity for bilingual (Spanish-English) medical assistants to join a trusted healthcare provider dedicated to high-quality patient care and employee development.