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Bilingual Multi-Location Customer Service Specialist (Spanish)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $24.00 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid vacation
Paid holidays
Paid sick leave
Military leave
Bereavement leave
Job Description
Sherwin-Williams is a leading manufacturer and distributor of paints, coatings, and related products, dedicated to inspiring and improving the world by coloring and protecting what matters. With a strong presence across various markets, Sherwin-Williams emphasizes both quality and innovation to meet the diverse needs of its wholesale and retail customers. The company supports its employees by investing in their growth, well-being, and career development, ensuring a stable and inclusive work environment where talent can thrive. Sherwin-Williams encourages a culture of connection, learning, and community involvement, making it an employer of choice for individuals seeking both professional and personal advancement.
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Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Job Qualifications
- Have at least a High School diploma or GED
- Have at least one (1) year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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