Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products, dedicated to inspiring and improving the world by coloring and protecting what matters. With a rich history and a commitment to quality and innovation, Sherwin-Williams serves a diverse clientele ranging from individual homeowners to large-scale commercial and industrial entities. This company operates numerous stores and facilities, emphasizing exceptional customer service, high product standards, and a motivating working environment. Sherwin-Williams holds a strong reputation in the retail and wholesale market, offering a variety of paints, coatings, and specialty products designed to meet evolving market needs. The company invests heavily in its employees, providing comprehensive benefits and ample opportunities for career growth, learning, and development. Additionally, Sherwin-Williams is an equal employment opportunity employer committed to creating an inclusive workplace that values diversity and supports the well-being of its employees and communities.

The Customer Service Specialist position at Sherwin-Williams is a part-time role based around stores within a 10-mile radius of Store #721081 located at 10065 SW Barbur BLVD, Portland, OR 97219. This role offers a competitive hourly wage of $19.50 and focuses on providing outstanding sales service to both wholesale and retail customers. Customer Service Specialists are essential team members who engage directly with customers to assess their needs, recommend suitable Sherwin-Williams products, resolve concerns promptly, and ensure maximum satisfaction. They are required to maintain up-to-date knowledge of product features while adhering to the company’s high standards for product quality and store appearance. The job entails various responsibilities, including assisting customers in person and over the phone, processing sales transactions accurately, tinting and mixing products to customer specifications, stocking shelves, and supporting inventory management.

Customer Service Specialists at Sherwin-Williams play a vital role in achieving store sales goals on a monthly, quarterly, and yearly basis through high-level customer service and product expertise. This position not only requires interpersonal skills and attention to detail but also physical capabilities such as lifting up to 50 pounds frequently and up to 70 pounds occasionally. Moreover, this position demands a flexible schedule that includes working evenings and weekends as required. Beyond the day-to-day tasks, Sherwin-Williams places great importance on the safety and security of its workforce and customers, hence conducting necessary background checks. The company fosters a collaborative and inclusive culture aimed at career development, health, and well-being, making it an excellent place for individuals looking to grow professionally within the retail and customer services field.