Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams is a globally recognized company dedicated to inspiring and improving the world through coloring and protecting what matters most. With a rich heritage rooted in innovation, Sherwin-Williams provides consumers and businesses with a wide range of high-quality paints, coatings, and related products that enhance the beauty and durability of spaces and surfaces. As a leading specialty retailer in the paint and coatings industry, Sherwin-Williams focuses on both wholesale and retail markets, offering tailored solutions that meet diverse customer needs. The company emphasizes its commitment to employee growth, inclusivity, and well-being, providing opportunities for career advancement, continuous learning, and a supportive work environment. Working at Sherwin-Williams also means enjoying a comprehensive benefits package designed to support the health, financial security, and work-life balance of its employees.

This part-time Customer Service Specialist role is based within a 25-mile radius of Store #722325, located at 8751 Siegen Ln, Baton Rouge, LA 70810. The position involves direct interaction with wholesale and retail customers, where the specialist is responsible for understanding customer needs, answering questions, and recommending the most suitable Sherwin-Williams products. A key aspect of the role is to deliver exceptional customer service by promptly resolving concerns, maintaining product knowledge, and supporting the store's sales goals. The specialist is expected to uphold high visual and quality standards for both products and the store environment. Responsibilities include handling product tinting and mixing, stocking shelves, managing inventory, and assisting with deliveries as necessary. This position demands reliability, strong communication skills in both English and Spanish, and the physical ability to lift and carry heavy materials. Sherwin-Williams values its employees’ contributions and commits to fostering an inclusive workplace where diversity is respected and collaboration thrives. Employees receive extensive training and benefit from a work culture that prioritizes their well-being and professional development. The application process includes an initial online profile creation, a digital video interview, and a potential in-store interview. Sherwin-Williams is an equal opportunity employer and supports veterans and individuals with diverse backgrounds. This role is ideal for those passionate about customer service, sales, and working within a dynamic retail environment, while benefiting from Sherwin-Williams' strong brand reputation and community presence.