Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams is a renowned leader in the paint and coatings industry, committed to inspiring and improving the world by coloring and protecting what matters. Operating a network of stores across the United States, Sherwin-Williams offers innovative products and solutions that brighten and strengthen residential, commercial, and industrial spaces. Established with a mission to deliver quality and service excellence, Sherwin-Williams has cultivated a strong reputation for its dedication to customer satisfaction and community involvement. As a company, Sherwin-Williams values its employees and invests in their personal and professional growth, offering robust benefits, career advancement opportunities, and a supportive and inclusive work environment.

This position is for a part-time Customer Service Specialist working within a 25-mile radius of Store #725155, located at 4075 Nicholson Dr., Baton Rouge, LA. In this role, you will serve as the frontline representative of Sherwin-Williams, working closely with both wholesale and retail customers to understand their needs and provide expert advice on the company's extensive range of paints, coatings, and related products. Your daily responsibilities will include assisting customers in person and over the phone, resolving inquiries and concerns promptly to ensure the highest levels of client satisfaction.

The Customer Service Specialist plays a pivotal role in driving store sales by consistently achieving monthly, quarterly, and annual sales goals. You will maintain the visual and organizational standards of the store, keeping merchandise well-stocked and displays appealing. The position demands a keen eye for detail when handling product orders, tinting and mixing paint to precise customer specifications, and processing transactions accurately and efficiently. You will also have opportunities to contribute to the delivery process and the upkeep of store equipment.

In this role, you must be comfortable handling sensitive information and cash, as well as interacting with minors under supervision. Sherwin-Williams prioritizes safety and security, necessitating a background check to protect all stakeholders involved. The company values diversity and inclusivity and seeks individuals who are eager to develop their skills and contribute to a dynamic team environment.

Sherwin-Williams supports its employees with a comprehensive benefits package designed to promote health, career development, and work-life balance. With a focus on rewarding performance and fostering connection, this role offers the chance to grow within a stable and innovative industry leader. Sherwin-Williams encourages candidates to undergo an online application and digital interview process followed by an opportunity to meet the team in-store. This process reflects the company’s commitment to finding motivated and capable individuals ready to create possibilities and make a positive impact through exceptional customer service.